Overall Ratings & Reviews The Carlton Hsinchu

Good location...big room. Enjoy the hospitality

Staff was super friendly and helpful. Location is very convenient.

I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.

Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.

Even though it is old but it is clean.

inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks

good location to where I need to go

Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.

Hotel workers are friendly.

Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.

中央空調沒有暖氣，跟櫃檯反應送了一台非常小的暖氣。但有跟沒有一樣，房間還是很冷。後來櫃檯說可以換房間，但要換到沒有窗戶的房間，說：沒有窗戶的房間會比較暖？ 因為不喜歡沒有窗戶的房間就沒有換了，櫃檯給多給了一個棉被。 完全不推薦，也不會再訂這間飯店了

Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.

Stayed 11 nights. Prepaid via Expedia, picked up room card and went straight to the room. Smooth staff-less check in. Large size executive queen room with good size bathroom in Taiwan standard. Balcony can overlook the city buildings. Only complaint about about the cleanliness is the aged carpet, needs an update. Food is better than expected with 3 meals delivered on time. After 3 days, hotel accommodated my request of vegetarian food only with great attitude and the same good quality meal. Will book this hotel again if needed.

Normal

Surprisingly comfortable room with a large bathroom.

The room was a great size and the bed was comfortable. We stayed two nights and enjoyed being able to stretch out and come back to a welcoming space.

整體還不錯，地理位置好。 房間活動空間大，但插座有點少。 浴室有浴缸、有乾溼分離。 櫃檯人員服務態度與品質良好。 飯店一樓可供停放自行車，適合環島旅行者。

Located at Hsinchu City Centre Dining option Easy to travel around the city Good transportation service Excellent staff service

Great location

Overall, we enjoyed our stay. The reception staff were very friendly and helpful. The room was clean and spacious. The breakfast was good. Two only negatives - the toilet water kept running after flushing and parking was not easy to access.