Staff are helpful if you ask. Wi-fi was reliable. Ask hotel for their good, reliable and safe taxi service for airport and train transfers.

Very friendly staff, clean room, near sightseeing.

Clean, fantastic location, just across the road from Herculaneum.

Helpful staff, convenient location and spacious room.

The room was clean and comfortable. The area is quiet and calm. The breakfast was delicious and the view while eating was beautiful. The staff was always nice and welcoming. It was a great stay! Wish we could have stayed longer!

Poor customer service

The staff were very nice,friendly and helpful

The room was small but everything you need in a hotel room. The staff from the gentlemen to the ladies were vert friendly and professional. The hotel is centrally located to visit Naples and the amalfi coast area. I give the hotel a 10 out 10. Breakfast is delicious and plenty to eat.

We spent 3 nights at the Hotel Herculaneum and found it a very pleasant place to stay. The staff were very friendly and helpful, giving us recommendations for places to eat and for transport links. The room was clean and contained everything that we required, including a small balcony. Breakfast gave us plenty of choice and was very convenient. We certainly felt that our stay gave good value for money.

This is a perfect location for visiting the Herculenum archeological site. The staff were very helpful.

Not recommended

The staff was outstanding. Very helpful and informative. The place was clean. It was in a great location.

Ideally positioned literally opposite the entry to the excavations, no lift, but room clean and comfy.

Convenient to everything without the noise and chaos of the bigger city. Perfect location for what I wanted

Pretty run down and not like photos Staff friendly and helpful Good location for trains and Herculaneum

It's right across from the Herculaneum ruins history site.

Lovely rooms and staff

The B&Bhotel had parking at about a 6 minute walk. I installation where pleasant and rather comfortable. The train station, with regular connections to Napoli, Pompei y the Vesuvius is at about 12 mintues walking. Much better than by car, the traffic is horrendous.

The hotel is very basic, the pictures on the site are slightly misleading. The rooms are very small with dated amenities. The balconies are so close to the others you felt like there was no privacy at all. And it felt very uncomfortable knowing someone could just step over and be next to your room door. Towels were old and shower just about passable. Our bathroom had an awful smell from outdated pipes too. The area is heavily policed and there is only a couple of “safe” places to eat or drink so I wouldn’t recommend and definitely wouldn’t stay here again. The door to reception is locked and you have to buzz to go in, that should’ve been my first clue of the area! It’s incredibly noisy too, lots of shouting and vehicles reversing all through the night etc The staff were however great and couldn’t do enough.

Clean, attentive and helpful