Always the very best service - the staff make you feel like home! The front desk manager, Robert, has been making me feel welcome since my first trip there in 2022. My wife loves the fragrance of the hotel. Thanks Falkensteiner!

The hotel is advertised as having AC, this was a key element in my decision to book this hotel. Apparently they turn it off when it gets cold, according to them and other guests should just open the windows. We were promised that the hotel manager would contact us as we complained about it. That was on Saturday and we checked out on Monday. I have yet to hear back from her or anyone in the property. The receptionist offered us another room where they opened the windows. How did i not think of that? I asked to get at least a fan but i'm only a paying customer, why should i get a response? The hotel images, suggest that it is somewhat secluded. This is not the case as i was woken up by trains passing nearby (100-200m) at 7am. We had to sleep with open windows... Not my ideal vacation. The only bright side in this hotel was the F&B staff who were super friendly and helpful.

Great!

The most beautiful property, in a wonderful location, excellent facilities, the most incredible spa and food is divine. We felt well looked after by the staff who were so kind. our room was gorgeous. The local area is wonderful and the free pass to use the sky lift was very helpful. We only wish that we could've stayed for longer.

Very nice hotel. Close to skiing and very accessible. Staff were great. The house board was good but also nice to try local options

No bell boy at certain hours, no light blankets, too much pork at dinner.

Excellent stay. Fantastic service, and great location and facilities.

Nice Hotel and good food.

Rita was very lovely and helpful, assisting us on our Out short visit. Will come back again!

Perfect for luxury relaxation, everything impecable.

Excellent quality of the modern hotel. Very soadioud and stylish all modern rooms ! Fantastic spa and fitness. Really excellent value for money, especially considering location, food and services all included.

Outstanding in every area, we wouldn’t hesitate to return. Norman in the bar was particularly good.

The entire experience is perfect - service is excellent, meal at the restaurant is excellent, the room is at perfect condition. If I am allowed to, I will give this hotel a 12 out of 10. I hope they wont charge a higher price when I visit it next time.

This is a lovely, modern hotel near the centre of Schladming with excellent access to the Planai lift and ski school/rentals at the bottom of the mountain. The reception area, restaurants and rooms have been done in a beautiful style with wood and stone lending to a rustic ski lodge feel, whilst having the amenities of a modern hotel. The swimming pool/spa area is large and well-equipped and offers the perfect remedy after a day on the slopes. Food was excellent, both for breakfast and in the bar. The breakfast buffet offered all the continental style or hot options you could imagine (including a chef who cooked eggs/omelettes whilst you waited) and quality was very good. There is a storage room available with lockers and heaters to store your skis and other winter sports equipment which is a great addition. My only criticisms would be the lack of food available anywhere in the hotel (including room service) or nearby after 9pm. In the room, soap and shampoo were dispensed from the same bottle attached to the wall by the shower/basin which had the feeling of a budget hotel, not the 4*+ this hotel would otherwise be. The staff were exceptionally helpful and friendly and I wouldn't hesitate to recommend this hotel.

I stayed at The Falkensteiner Hotel with my husband and two teenaged daughters for five nights in February 2018. Overall the hotel was fabulous and we loved every minute of our time there. We stayed in a Junior suite and this was a little small for the four of us; the sofabed was not the most comfortable and with an extra bed also we have very little room to move around. The bathroom design is such that our teenagers felt they had no privacy (there is a separate loo but otherwise the design is pretty open) That said - everything else was perfect. The staff are amazingly attentive in a understated manner. The SPA is wonderful - the pools are warm and seem to be chemical free. My family used the extensive gym everyday. The food was out-of-this-world and the location was just a 10 minute walk from the ski station. I would highly recommend this hotel is you want good food, great staff, an excellent gym and beautiful surroundings.

We had a great stay at the Falkensteiner Hotel. Great location looking up at the ski slopes, the rooms were beautifully decorated and well provisioned and the design touches throughout the hotel were a perfect mix of contemporary and traditional Austrian. The breakfast selection was fantastic and dinner in the restaurant was a beautiful experience with great service from Franz. The swimming pool, sauna and spa facilities were also outstanding - especially the outdoor pool and the ice plunge pool. It’s a long way from Sydney but we’d love to return - one of our favourite hotel stays of all time. Thanks Falkensteiner team!

Stayed one night in this chalet-like hotel. Enjoyed the spa facilities including the indoor/outdoor pool, sauna and steam room. A great place to relax and unwind!

Outstanding facilities and meal options

The hotel was fantastic and the food as amazing. Will definitely come back again.

Skiing trip, very good hotel location, friendly and helpful staff, beautiful hotel.