Overall Ratings & Reviews Jing'an Ziyuan Apartment

Overall is good but interior with an old furniture smell. Staff is very friendly and always respond promptly via chat.

Staff are good and room is ok

The lo location is reasonably good, but is about 20 min walk from the metro stop. The unit it self was great on the 27th floor great views and nice layout. The furnishing is poor, no desk work station in the living room. (I moved the deck from the bed room to the living room to have a work station) The Kitchen had very little. The place needed a good deep cleaning, everywhere. The unit has lots of potential to be really great with a bit of a tune up of the furniture and such and with some deep cleaning. The direction to find the place are not very good as it is in the back of a beauty medical building. They rent a number of units and I had the deluxe one which was a full one bed place. I got the WeChat of the host or not sure how one checks in and gets the keys. Suggest to ask for the WeChat before going that. Overall was great play to stay but with just a bit of effort it could be a lot better.

Service was excellent!staff was very helpful . But it need more tension on details of cleaning

Nice location. One employee spoke English.We needed a two room apartment with a door to close the bedroom off in this apartment was perfect for that.

It was an apartment so it had a kitchen and furniture which was nice

It was very difficult to book into this hotel late at night. The reception is a hotel room on the 11th floor. Local Taxi could not find the entrance which was off the main road. Room was not very clean and hardly cleaned during my 6 night stay. There are no facilities to speak of and it is definitely not recommended for non-Chinese speakers who would struggle withe the reception staff - once you've been able to find them. Much better options available that are better located than this hotel.

This place I found it because of location, but please be careful this is not a hotel, and not all apartments in the building are rented as per day basis. When I got there the doorman did not speak English, using translator app he told me this was the wrong address, call my local friend after insisting and showing photos from hotels.com my friend got telephone called the local number, and in Chinese requested to be escorted to apartment witch when I told her about the problem I had she only said non English, after translating that it is problem that we lost some much time to get in, she just made gesture as not my problem. The registration area is a dirty apartment on 10th floor. where girl that attended us lives. The room looked clean but beed cover was stained inside . hallway old carpet, place needs updating. bottom line this should not be listed in Hotels.com because the risk getting in. Is is more for local listing at half the cost. When I left new doorman was nice knew English and even called me a taxi, I really hope they had him on my way in.

check in is at floor 11 quiet, no disturbance, no noise near us consulate for visa interview

Good for short stay of 5 days, close to center of town and Nanjing shopping street

This is an overall good hotel in downtown Shanghai, close to the temple and to the metro. It's a good three-star hotel--you can easily access the metro for visiting the city, shopping, and entertainment. The rooms are clean and both the apartments and the double bed rooms have a small living room, as well as a kitchenette and a laundry machine. I would definitely recommend this hotel to anyone wanting to spend a few days in the heart of the city, on a smaller budget (the apartment is around $130.00 per night).

First night found hair in the bed. They changed it the second day.

The location of the apartment was great, the facility, not enough cooking facility, bathroom was dusty,ceiling in the room was peeling off and damp and the service wasn't great too.

We had the worst experience in Shanghai. We went to the hotel not expecting a lot. But from the lobby to the room felt damp and smoke smell was all over. The room was unbearable. It was hot as we walked in.. the room was recently smoked in and there were mosquitoes in the room. We immediately walked out. The hotel staff does not speak English either. Don't stay here.

Second stay in the apartment block. At check-in - the door to 'reception' was shut. Waited 20 minutes for someone to arrive. Room was functional but in dire need of re-decoration - wallpaper held on with transparent tape, seals coming off the bath; all sorts of odd marks all over the ceiling; non-working remote controls. Bed was comfortable enough, but pillows were flat. Had the misfortune to live underneath a couple who were fond of a) wearing cement as shoes, and b) a penchant for re-arrangement of furniture every night, starting just after midnight. It was hard to get sleep, and the same people were up at 7am apparently doing the same thing.

For business short is ok

The location of the apartment was great, close to shops and about 15-20mins walk to the Nanjing Road West subway station. However, it took me some time to find the entrance to the building as it was not visible from the front. There was no mention that I had to call the apartment's office number on arrival so I had to ask around. It would be great if this was stated somewhere in the Check In sections. The room itself was clean and spacious. The building is quite secure, with security guards standing at both entrances to the building. To operate the lifts, you must use their "lift card".

A few issues- with the apartment and 1 with the website. First it was described as having a balcony, which it did not. It had a raised area near to window, a platform, but no balcony, which was one of the things that made me choose it. Second, we had no information about wifi, and had to work it out ourselves that password had reverted to the default one. We texted the owner and got no response. Also, please include Chinese address on booking confirmation, as we had real problems explaining to taxi driver where we wanted to go. Location- quite a walk from metro.

Don't belive all the positive reviews. Place is so run down, smell of musk, towels were old & worn, TV kept breaking down, table lamps doesn't work. Can't changed room. Asked to repair safe box, but stayed there for 5 nights, no one bothers. Worst of all, doesn't even provide bottled water! First and last time staying there. Even Han Ting is better.

An excellent service apartment to stay in overall. First night might take a little use to the area, but it is a safe area overall and walking distance to the nearest shopping strip just south of it. Food are within 5 mins walks and a 24hr convenience store is just across the street. Highly secure area, as they have a 24/7 security posted along with lift card access required to enter the individual apartment levels. Great support from the administrator staff too. Was stranded in Beijing due to typhoon so was unable to check in till 1am. Administrator stayed in late to assist in checking me in (kindly note, this is a service apartment not a hotel so normally administrator or concierge service is not part of the package) A name card was given too to reach the staff if you have any issues along with hotel details. Amenities are equipped, Apartment staff will come once every two days to change your beddings and towels along with doing some minor cleaning. Free Wifi too with reasonable speed not slow. Only issue i had was perhaps trying to communicate with the staff on the phone, staff are able to communicate only in basic english. Would be great if staff are able to converse well in english too. Subway are some distance from the hotel, so if you plan to travel around using the subway prepare to wake up early to walk to subway.