Had two different communication issues with the kitchen, one of them was solved. In one case I was not told the price of breakfast buffet and its not anywhere there. (78000.00 cop) way over priced, very limited options. The other one, I was told in person by a kitchen staff that room service was 5000.00 cop, but I was charged 10000.00 cop. It's not about the money, its about the principles. The hotel is beautiful, the food was delicious. We had ceviche, octopus and white pasta. The best food in our trip to Colombia.