Overall Ratings & Reviews Apartments Swiss Star Sihlfeld

Terrible showe area.No one can stand at the shower. Linen were changed after a week.

Unrespectfull, aggressive, and unfriendly front desk.

I was there just overnight, it was okay (small issue with shower, but able to use). Not much comfort, but as expected and it was worth the price.

self checkin link was not mobile device friendly. The date of birth should be allowed for manual entry instead of calendar option (18 or older for check in and I had to click whole bunch of times to get to my date of birth)

Good location, easy check in/out. Very clean.

Comfort stay

Considering the price we paid the room was really basic. I've stayed in cheaper hotels in Zurich that were considerably better than this one. All the furniture was old, the bed uncomfortable and the pillows were absolutely terrible. The tiny room felt more like a low security prison than a hotel. Positives it was clean and in a relatively nice area.

What I found very unique about this property is that a unique code is generated to be entered into a machine in front of apartment that will supply the key. It was fairly easy check in. The location was nice in a quiet neighborhood close to a small park. It was comfortable and very worth it for the price. This is an apartment so there is no reception and check out was as easy as dropping key back in machine no problems. Would definitely recommend this location and would even stay here again.

turned up to check in at 2pm and entered my code to get my key. No key!!!!! Had to ring and wait for man to show up who was very rude. After settling in realised the heater was not working.emailed the office to change apartment. They said they can’t. Spent 2 night in a freezing apartment in the middle of December. Too far from city center for the price they charge. No reception just rude staff. Avoid get a hotel in city center for the price you pay.

You get what you pay for here! Easy self check in Very basic and could do with a modernisation TV broken but wasn’t sure how to report it Bed comfortable Overall ok for a one night stop over.

Very easy & was comfortable in quiet location

There’s was no air conditioned in the room and obviously it was not stated in the details itself when we booked the room. We emailed them and requested for a fan, however, they replied saying that no fan will be provided for this apartment. Ridiculous ? It’s not that cheap to book this apartment. At least a fan should be provided ? Is not even winter , it is summer! You got to be kidding.

Good place to stay for the price. Has everything u need and checkin and check out was very easy. Overall very pleased with this hotel.

We used the apartment for a long weekend. Was quite decent for the price! Good quiet neighbourhood next to a park, and 20-30 min walk to town / 10 min to train station so well connected. Decent size for a studio, wit a balcony overlooking a quiet street. Couple small issues with the flat itself - some kitchen equipment was a bit worn, and there was no tablets for the dishwasher making it unusable. Also, come prepared with plug adapters, as their plugs were all a narrow Swiss type so our round EU plugs would not fit! The overall service could have been better - initially there was a problem with my card and the hotel just cancelled instead of trying to contact me and fix the issue / use a new card - so I had to rebook and was stressed about whether I'd get charged twice once my card is fixed.

Having managed to get in, the place was well laid out, close to where I needed to be and great value. Initially I struggled for access as there are two buildings very close together, but a ohone call to a friendly assistant get me sorted

I was told one thing on the phone and then when I got there it wasn’t. The code I was given to Check in didn’t work so I had to call the emergency number and wait forever to check in. It was a mess. The room was pretty spacious though. But no toiletries. Only one pillow and no access to more etc

Many equipments are provided, but without hairdryer.

Location out of city center but not far, could update apartment slightly as well as there was construction on the building next to us.

We had problem checking in. The "machine" that is supposed to drop off the key was not working. We and two other parties ended up waiting on the street at night for an hour to have someone come and give us the keys. Other than this problem, everything in the apartment was great. I was impressed that there were cooking stove and cooking utensils, oven, iron, ironing board, etc. No complaints with the apartment.

We had a wonderful stay in Zurich the only issue we had was that we didnt have wi fi connection as the instructions to get it was not in english so we were with out wi fi for 2 days.