Overall Ratings & Reviews Goldfinch Hotel Mumbai

Excellent location and great amenities

Excellent in all respect.

The staff was helpful, friendly, informative and showcased high levels of customer service. Made it a great experience for us.

No pool facilities available, pool cordoned off and not even a Sunlounger around the pool so we sat on the floor !!! Complained to the hotel directly and to hotels.com who offered us a £25 voucher as goodwill which we still haven’t seen Avoid hotel and especially avoid hotels.com !!!!!!!!!!!

Staff and hotel services are very good. Like to visit again.

Check out process was inconvenient. Rooms were dated.

Cleanliness gave 3 because washroom did not have the shower door. After taking shower all the water was running into entire bathroom. Water did not dry fast to reuse bathroom to go to toilet and we had to dry tiles near toilet ourselves to use it. Other then this place is good and we will surely revisit as well when needed.

Rooms are not clean. Feels more like a 3 star than a 4 star

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Staff took long time at check in eventhough they say check in time is 2:00 pm, rooms werent ready. We stayed for two days and on second day even at 5:00 pm rooms were not done!

Had a pleasant stay at Goldfinch on business trip to Mumbai. Comfortable and clean rooms. Good food in restaurant.

Overall ok for the price , , private secure , handy pool , however a little grotty around the edges .

Short stay near airport.

Stayed at room 506 for a period of 4 days. Linens were dirty, the flush made weird noises due to faulty water lines and it auto flushed itself, floors were dirty and I had to buy flip flops, rooms are old and in dilapated states (the cupboard light was ON through the day due to faulty switch and poor carpentry work), bathroom door made squeak noises troubling neighbouring room people. Internet was bad and the login id and password didnt work at first and then later when changed it my apple devices refused to connect. For each and every device they give a login code and after 10 minutes it throws you out and you to relogin. Had to buy a local data SIM to avoid this problem. WILL NOT STAY, WILL NOT RECOMMEND.

House keeping was poor, Despite requesting an extra bed 4 times in total, none was in place until after mid night after complaining. The money for the extra person and the bed were taken up front on check in and the fee for bed was not taken off. Take care.

Nice hotel close to airport and very friendly and helpful staff

The hotel was good but took me over an hour to Check In even though I arrived on time. Local area is not great but very close to the Airport. Overall a nice hotel with good staff and service.

Great service, friendley staff,great food possibly best in the area,although not a great selection on alcolic drinks not premium quality. overall a great stay.

Your guests are staying in a connected world. Please improve your WiFi connectivity and allow connections to multiple devices. For some strange reason my WiFi used to disconnect if not used for a while and it was frustrating to get a new UID every time. There were small flies in teh bathroom, please improve the cleanliness for the bathroom as the sink was greasy and looked unclean. Happy with the food served in the restaurant, good choice of food for breakfast and dinner.

Had an amazing stay at the hotel just the hotel staff is a bit rude and their hospitality is not upto the par.