9,2
Exceptional
From 39 reviews
Provided by travelers on
Cleanliness

9,3

Room Comfort

9,1

Meal

9,2

Location

9,3

Service and Facilites

9,2

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Traveler Reviews Authentic Hanoi Boutique Hotel

Number of reviews per page
20
40
Customer reviews
Do thi T. M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Good service, receptionist Thao is friendly and enthusiastic.
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Accommodation's Reply
27 Sep 2025
Thank you for sharing your review! 🌸 We are very happy to know that you are satisfied with our service and are especially impressed with the friendliness and enthusiasm of Thao at the reception. This will certainly be a great source of motivation for our team to continue to bring the best experiences to customers. We look forward to welcoming and serving you in the near future. 💖 Authentic Hanoi Boutique Hotel Team
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NGUYEN M. T.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Sandy team are great. Good location, good food, and room.
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Accommodation's Reply
18 Sep 2025
Thank you so much for your kind words! 🌟 We’re delighted to hear you enjoyed the central location, delicious food, comfortable room, and especially the warm service from Sandy and her team. Your feedback truly motivates us to continue delivering excellent hospitality. We look forward to welcoming you back for another wonderful stay in Hanoi. 💖 Authentic Hanoi Boutique Hotel Team
Nguyen T. T.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
Excellent. Sandy and all are very friendly. We will come again.
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Accommodation's Reply
14 May 2025
Dear Valued Guest, Thank you for your kind feedback! We're delighted to know you had an excellent stay and truly appreciate your compliments to Sandy and our team. We look forward to welcoming you back again soon! Warm regards, Authentic Hanoi Boutique Hotel Team
Nguyen h. T.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 24 week(s) ago
The hotel is clean and beautiful, the manager Ms. Ha is cheerful and attentive.
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1 people find it helpful
Accommodation's Reply
05 May 2025
Thank you so much for this lovely review! We are so happy to hear that you enjoyed the cleanliness of the hotel and the attentiveness of our manager, Ms. Ha. We look forward to welcoming you back to Authentic Hanoi Boutique Hotel soon!
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Huynh T. M. T.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 27 week(s) ago
Satisfied, The staff are very nice. Especially Ms. Ha - Manager is very enthusiastic. Se. Come back next time
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1 people find it helpful
Accommodation's Reply
16 Apr 2025
Thank you so much for sharing your wonderful experience! We are so glad to hear that you enjoyed the service provided by Ms. Ha and her staff. We look forward to welcoming you back in the future.
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Guest
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
Thank you very much. Service is amazing. Location is perfect. Sandy is very nice. I will come back.
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Accommodation's Reply
03 Apr 2025
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to provide you with excellent service, and we agree, Sandy and our team truly make a difference. We're glad you loved the location and our hospitality. We look forward to welcoming you back for another wonderful stay!
Micah M. G. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
Very good. I always come here when I visit Hanoi. Ms. Sandy and the team are very good and very helpful and make our stay as comfortable as possible. I will always choose this hotel when I visit Hanoi! Thank you!
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Accommodation's Reply
25 Mar 2025
Thank you for your kind words! We are so happy to hear that you always choose to stay with us when you visit Hanoi. Ms. Sandy and the team are thrilled to know that they made your stay as comfortable as possible. We truly appreciate your recommendation and look forward to welcoming you back on your next visit!
Le Anh D.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 31 week(s) ago
Very nice hotel, very good location, staff is friendly. Manager Sandy is very professional.
1 people find it helpful
Accommodation's Reply
25 Mar 2025
Thank you for your kind review! We're glad to hear that you had a great experience with us. We're happy that you found the hotel location convenient and that Sandy and the team provided professional service. We hope to welcome you back soon!
Dang N. V.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 32 week(s) ago
Ms. Ha, the manager and staff are very enthusiastic and friendly. Everything is very good.
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Accommodation's Reply
17 Mar 2025
Thank you very much for your compliments! We are glad to know that you had a good experience at the hotel. Ms. Ha and the staff were happy to assist you. We hope to have the opportunity to welcome you back in the future!
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NGUYEN H. L.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 32 week(s) ago
Nice. Manager Ha and staff are friendly.
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1 people find it helpful
Accommodation's Reply
17 Mar 2025
Thank you very much! We are very happy to know that you are satisfied with the service of Ms. Ha and her staff. We always try to bring the best experience to customers. Hope to welcome you on the next trips!
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Vân A. D. (.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 34 week(s) ago
The hotel is ok, the staff is enthusiastic, especially Ms. Ha. Will come back.
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Accommodation's Reply
17 Mar 2025
Thank you so much for sharing your experience! We are glad to know that you are satisfied with the hotel service, especially the enthusiasm of Ms. Ha. We look forward to welcoming you back in the near future!
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Vân A. D. (.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 38 week(s) ago
Good, good hotel, staff is Ms. Ha very friendly, will come back
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Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you for your compliments about the hotel and especially for the friendliness of Ms. Ha. We are very happy to know that you are satisfied with your experience here and look forward to welcoming you back soon. Authentic Hanoi Boutique Hotel Team
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Vân A. D. (.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 38 week(s) ago
Good, convenient location, especially Ms. Ha is very friendly
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you very much for your compliments to the hotel and especially for your love for Ms. Ha. We are very happy to know that you are satisfied with the convenient location and the friendliness of the staff. We look forward to serving you again in the future. Authentic Hanoi Boutique Hotel Team
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Vân A. D. (.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 39 week(s) ago
Clean hotel, enthusiastic staff, especially Mr. David, worth staying, convenient location
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Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you for taking the time to share your experience at Authentic Hanoi Boutique Hotel. We are delighted to know that you were satisfied with the cleanliness of the hotel, the convenient location and especially the enthusiasm of Mr. David and the staff. We hope to continue to welcome you in the future. Authentic Hanoi Boutique Hotel Team
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Vân A. D. (.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 45 week(s) ago
Friendly staff especially Ms. Ha. Clean rooms.
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Accommodation's Reply
08 Jul 2025
Dear Valued Guest, Thank you very much for your compliments to Authentic Hanoi Boutique Hotel! We are delighted to hear that you enjoyed the friendliness of our staff, especially Ms. Ha, as well as the cleanliness of our rooms. We look forward to welcoming you back soon. Authentic Hanoi Boutique Hotel Team
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LE TRUNG H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 86 week(s) ago
Sạch sẽ, khá tiện nghi. Gỗ nội thất là gỗ ép khá đồng bộ toàn khách sạn. Vị trí trung tâm tiện lợi. Ăn sáng view toàn cảnh ra hồ Gươm được.
+4
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Thi Na Nguyen
icon-origin-TRAVELOKA
8,5
/10
Reviewed 99 week(s) ago
Everything is fine at this hotel
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Nguyen N. D.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 133 week(s) ago
The room is clean but smaller than I thought, the soundproofing is not good. Breakfast of bread and dry fried rice, the plus point is that the staff serving that meal is enthusiastic
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2 people find it helpful
Tran H. D.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 158 week(s) ago
Nhẹ nhàng, yên tĩnh, chu đáo và sạch sẽ
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Phuong V.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 374 week(s) ago
The room is quite spacious and the bed is quite comfortable that I loved. The location is in old quarter centre too. Breakfast was okay.
3 people find it helpful
Number of reviews per page
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