The hotel is terrible. Dirty and needs a huge overhaule.
A hole for toilet door handle, dirty mattresses for my kids to sleep on. The mattress were so bent neither child slept that night. We also had a kettle that never worked,called reception and they told my husband to fetch a new one himself.
I am so disappointed,we redeemed out free nights on this horrible place. We checked out after one night. Receptionist refused to cancel our second night. She was rude and didn’t take well to criticism.
I would appreciate getting my redeemed nights back please so I can uses it on a Hotel that’s worthy.
Hotels.com should remove this hotel from their listing.