Overall, I had a wonderful stay. The location was excellent — conveniently close to the train station, shops, and restaurants. Check-in was smooth and efficient, and the staff were consistently warm, friendly, and helpful. The food was thoughtfully prepared and enjoyable throughout the stay. The room was clean, comfortable, and relaxing. I especially enjoyed the beautiful views of the mountains and the lake.

The staff was excellent. We thoroughly enjoyed our stay.

Amazing view and helpful staff. Would return anytime

Breakfast absolutely fantastic. Servers so caring and friendly and great chef at the egg station! Salmon and arugula above all expectations!

The breakfast was delicious, and the staff was very friendly and helpful. We’ll definitely stay there again if we return to St. Moritz.

Amazing stay! Staff were very attentive and polite! Restaurants inside were delicious. Perfect walking distance from everything.

This is a very old hotel, small rooms. Only two restaurants are open, and they were understaffed. Breakfast was very basic, but it was good. We had one dinner in the dining room and it was not worth the price. The staff is friendly and helpful.

We had a very nice lake and Mountain View.

Great hotel and staff. Well located in town.

Very old bathroom with old dangerous Bath Tub old unclean sink Entry door with old primitive key locks they need to Demolish and replace or remodel the whole building Dangerous old.stairs

We had such a pleasant experience here. I celebrated my birthday with family and we all loved the location and amenities of this hotel. The staff was amazing I want to thank everyone for the kindness and support

Overall the property is good. Not sure the value proposition was met given the cost.. My room heating system failed so it was always too warm. I had to open the window. I reported the problem but was not offered another room. Room was not as nice as photos or the description. Views from the room were amazing. Ski related amenities are great. Location is perfect. Great breakfast buffet.

Aside from the hotel being beautiful and having an old, classic charm to it, our stay was made much more pleasant by Giulia at the front desk. She took such good care of us and really made the experience much better. She helped us find restaurants to visit and gave us many suggestions for things to do.

Great staff, very knowledgeable and friendly

The staff were exceptionally friendly and helpful. Staff were multilingual and understood your concerns. The breakfast was excellent. A chef was available if you wanted eggs cooked to order.

Perfect location and very accommodating staff

Although the premises are not new, the friendliness is the staff (front desk especially) makes the hotel a must. Besides, the location is ideal

The Staff greated us right away removed our bags from the car then put the car in there private car park. they put Treats in our room. Breakfast was very good. We are plaining to return Soon

Very nice hotel, best location, highly recommend.

Loved this hotel. Conveniently located easy to find. Great service.