Classy Holiday Hotel & Spa

Explore Classy Holiday Hotel & Spa
9,4
Exceptional
From 671 reviews
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Cleanliness

9,4

Room Comfort

9,3

Meal

9,3

Location

9,5

Service and Facilites

9,4

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Staff Friendliness (35)
Surroundings (26)
Room Space (26)
Bedroom (26)
Distance to City Center (25)
Bathroom (23)
Check-in/out Time (21)
Hotel Area (20)
Accessibility (19)
Variety (19)
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Traveler Reviews Classy Holiday Hotel & Spa

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Customer reviews
Citra T.
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10,0
/10
Reviewed 4 day(s) ago
This hotel is very helpful, best!
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Ly Cenh P.
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Business
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8,5
/10
Reviewed 5 day(s) ago
That's great 😁😁😁😁😙😁😁😁
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Ly Cenh P.
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Business
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8,5
/10
Reviewed 5 day(s) ago
That's great! The bedroom is clean and airy.
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A***o
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6,0
/10
Reviewed 6 day(s) ago
I stayed here for 2 nights and 3 days. The location is strategic and close to various attractions. The staff was also friendly. However, the room cleanliness needs to be improved as there was still dust, and the Wi-Fi connection in the room was slow or even unusable. The bathroom drain was not working properly, so the water took a long time to drain. Several times the water overflowed and flooded the bathroom floor. P.S. This experience has taught me to always read negative reviews on Google before booking a hotel, rather than relying solely on photos or videos circulating on social media.
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Pham T. L.
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10,0
/10
Reviewed 2 week(s) ago
The reception staff were very enthusiastic, the rooms were clean, and it was close to entertainment centers and restaurants near Ho Guom Lake.
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P***i
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Leisure
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8,8
/10
Reviewed 2 week(s) ago
Our stay was lovely. The staff was very friendly and helpful, recommending all the great places and restaurants nearby. Definitely recommend this hotel!
1 people find it helpful
D***n
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Leisure
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8,5
/10
Reviewed 5 week(s) ago
It’s OK, with such room price and facilities.
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salamah m. h.
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Leisure
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10,0
/10
Reviewed 6 week(s) ago
My second time staying here! Staff friendly! Have breakfast.
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Son L. A.
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10,0
/10
Reviewed 7 week(s) ago
The quality is decent for the price of the room.
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2 people find it helpful
M***d
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Leisure
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9,7
/10
Reviewed 7 week(s) ago
⭐⭐⭐⭐⭐ Excellent Location, Great Hospitality & Highly Recommended! Had a wonderful stay at Classy Holiday and Spa Hanoi. The hotel is centrally located in the Old Quarter, making it very convenient to explore Hanoi. There are plenty of local shops, restaurants, halal eateries, local markets, and the famous night market within walking distance. What really made our stay special was the warm and welcoming hospitality from the hotel team. They were very helpful in sharing recommendations and updating us on interesting tourist spots and attractions to visit. Our departure flight was very early in the morning, and the hotel went above and beyond by assisting us with transportation as early as 4:30 AM. They even prepared packed food for our breakfast, which was a really thoughtful gesture and greatly appreciated. Overall, we had a very pleasant and comfortable stay. Great location, friendly service, and excellent hospitality. Highly recommended! 👍🇻🇳
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A***a
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Leisure
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8,8
/10
Reviewed 10 week(s) ago
The service was so good, and the staff are very helpful.
1 people find it helpful
L***v
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Leisure
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8,5
/10
Reviewed 11 week(s) ago
Friendly, generous luggage porters. Breakfast included.
1 people find it helpful
Werner P.
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Leisure
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8,4
/10
Reviewed 14 week(s) ago
The hotel is already old and the Superior Room was quite small. The breakfast is good. The staff is very nice and helpful. We enjoyed our stay.
4 people find it helpful
Bui T. T. H.
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Staycation
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9,4
/10
Reviewed 15 week(s) ago
This is my third stay here since the COVID-19 pandemic. A perfect 10 for the staff for their enthusiasm and dedication. The breakfast was decent, with some of the pastries quite good. The rooms are a bit old but clean; the soundproofing isn't great because the building next door is under renovation, so there's a paint smell and it's quite noisy. Overall, it's still a pretty good hotel, and I'll definitely stay here again in the future.
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2 people find it helpful
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Silvia W.
icon-Leisure
Leisure
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10,0
/10
Reviewed 19 week(s) ago
I really love this place to stay. I stayed in Hanoi at another hotel, but I felt this is the best hotel ever. All staff and cleaning services were helpful and really friendly. Thank you so much, will recommend this place to friends ❣️
1 people find it helpful
Afrianto
icon-origin-TRAVELOKA
9,4
/10
Reviewed 28 week(s) ago
Stayed on my birthday, was given a birthday cake… The staff were very friendly and helpful.
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1 people find it helpful
E***a
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Leisure
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8,8
/10
Reviewed 29 week(s) ago
I stayed with friends for a vacation, the hotel was recommended and the staff were very friendly and helpful.
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2 people find it helpful
Verified Traveler
icon-Business
Business
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8,6
/10
Reviewed 32 week(s) ago
My room on the 8th floor had poor soundproofing, and the Wi-Fi was unreliable; I kept losing connection during Zoom meetings. However, the staff were very polite and helpful.
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3 people find it helpful
Paul K.
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Leisure
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8,5
/10
Reviewed 40 week(s) ago
Good location, tidy, and friendly
1 people find it helpful
H***a
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9,1
/10
Reviewed 40 week(s) ago
Location in the center of the crowd, easy access to everywhere
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7 people find it helpful
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