9,6
Exceptional
From 328 reviews
Cleanliness

9,8

Room Comfort

9,4

Location

9,8

Service and Facilites

9,8

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Traveler Reviews Stern am Rathaus

Number of reviews per page
20
40
Top reviews
Ross
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, lovely room, wonderful breakfast, and a fantastic staff that went above and beyond to be sure we enjoyed our stay. We'll definitely be back.
Diego Armando
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great building and location. Service is impressive. Delicious brake fast, clean and modern rooms. A must stay hotel.
Emily
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

What a truly exceptional hotel! You can tell what pride the staff take in making their guests feel welcomed and comfortable. Francisco especially went out of his way to give recommendations and help with all aspects of my stay. Great location, an easy 5-minute walk to the main train station and cathedral (thanks to clear instructions provided by the hotel in advance). The rooms are cozy, very clean, and very comfortable. And the breakfast buffet is the best I had on my multi-city trip! I’d stay here again in a heartbeat!
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Maggie
icon-Leisure
Leisure
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My stay here was delight from start to finish. All of the members of staff I interacted with we exceptionally friendly and kind, the breakfast in the mornings was varied and excellent all around, the room was well equipped and perfect for one person. Additionally, the hotel is conveniently located to the main train station and key sights in the city. Can only highly recommend if you are going to be in Köln!
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Kirsten
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Fantastic hotel in the heart of Cologne. We stayed in the family apartment. It was perfect for our family of four. The staff at the hotel went above and beyond to make sure we felt welcomed. Also, the breakfast is to die for!
Mark
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great central location, friendly staff, nice furnishings.
I
8,0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Very good stay in this hotel, all the staff are friendly and helpful. The breakfast is extensive and very well presented. The bed was super comfy and the bathroom facilities were very good. No hesitation in staying here again.
Katherine
icon-Leisure
Leisure
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

A cosy boutique hotel walking distance from the main railway station and cathedral. Very comfortable room, wonderful breakfasts, and exceptional staff.
Kathryn
10,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I had a wonderful stay at this small boutique hotel. The staff were all wonderfully friendly and very helpful (even when I was completely clueless haha). This was my first solo international trip and they couldn’t have made me feel more at home in beautiful Köln. I sincerely look forward to my next stay at the Stern am Rathaus.
Bernie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent stay at the Stern Am Rathaus. Centrally located with close walking proximity to the main train station, cathedral, shops and restaurants. Excellent staff including Ingmar, Francisco, and Clare were all wonderful. Highly recommended, great service!
Gobiga
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Excellent place to stay in cologne
Gregory
10,0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great location and friendly staff. Very good breakfast as well.
Jessica
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

This was a lovely hotel in a great location. Easily walkable to anything you’d want to see in Cologne. The staff was absolutely amazing. Francisco and Kai were friendly and attentive. My family and I traveled throughout Germany this vacation, visiting 8 cities and my stepson declared Cologne to be his favorite stop - no doubt due to Francisco and Kai. We can’t wait to return!
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Toby
icon-Business
Business
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very quiet wine clean and comfortable with excellent friendly staff. Great location for dining and underground or walking.
Erik
icon-Leisure
Leisure
10,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

This is such a wonderful hotel! Ingmar and Andy were so wonderful and welcoming! They really go out of their way to make your comfortable here, and Ingmar was so helpful with his tips. I was only able to stay in Cologne for one night, but I wish I could've stayed longer. There's a lovely breakfast offered, and I feel like this hotel makes a sincere effort at providing attention to personalized customer service! Location, service, comfort; this hotel has it all!
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AnnMarie
icon-Leisure
Leisure
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

This hotel has the best location, it’s quiet, clean, comfortable, safe, and the breakfast was so delicious, beautiful, and had a wide variety of foods. The staff was very friendly and helpful. I couldn’t recommend this place enough!!
Walter
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Stern am Rathaus A small hotel well located, near the cathedral, the Ludvig Museum, the Philaharmonic, and the train station. Friedndly staff eagar to help are available from 6 AM to 6 PM. There is NO ELEVATOR, There is no electrical outlet near a mirror. the first floor is one floor up. The breakfast is on the ground floor and is excellent. The room is small, clean and well appoiiiiinted. The TV is small and there is only one channel in english. Very expensive for what you get.
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Hedda
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Ein kleines gemütliches Hotel mit familiärer Atmosphäre. Super freundliche und hilfsbereite Mitarbeiter und ein traumhaftes Frühstücksbuffet. Sehr schnell vom Hbf aus zu erreichen, die Innenstadt und viele Restaurants und Museen sind in Laufweite. Trotzdem ist es nachts sehr ruhig, da das Hotel in einer kleinen Seitenstraße liegt.
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Julia
10,0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Wow, I haven't stayed in a hotel with this level of convivial service and welcoming atmosphere since "the before times." Andy, the proprietor, is truly a gem, someone who clearly loves their job and does it with kindness and care. The rooms are spacious for a standard size, and everything is thoughtfully designed, even if the aesthetics are a bit utilitarian (though this is Cologne, there aint much of the pre-war grandeur left). The breakfast is bountiful and cookies are on offer all hours of the day. I didn't know what to expect from our Cologne weekend adventure, but I can tell you it was delightfully influenced by the loveliness of the folks at Stern am Rathaus.
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Kristen
icon-Leisure
Leisure
10,0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Amazing staff! Attentive and helpful! Breakfast was amazing!!!!
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