Overall Ratings & Reviews Umaya Resort & Adventures

Quiet room overlooking the lagoon. Bathrooms could be improved. Units are individually owned. Ours could have had a little work

We really enjoyed our stay at Umaya. We rented a villa and enjoyed it. It was clean, spacious and comfortable. The grounds were clean, and the staff was fantastic. The front desk was friendly, and everyone else was super helpful when needed. We particularly enjoyed meeting Harry, on security, who kept watch over the place in the evening. Everyone here - customer service, grounds keeping, security, etc., was just really great to deal with. It was our first trip to belize and we'll definitely return.

My husband and I had a wonderful stay at Umaya Beach resort. The staff was friendly and helpful. Accommodations were clean and comfortable. It was a very calm, quiet, and relaxing stay which is what we were seeking. Enjoyed the use of kayaks and paddleboards. Staff arranged excursions and transport to and from the airport as well as a daily shuttle into Placencia. Everything we were looking for in a vacation!

I like the welcoming atmosphere.

Incredible place to stay in Placencia, Belize. Can’t wait to visit here again!

The staff were very welcoming

Property grounds were very well maintained with lots of beautiful plants and flowers. Room was clean, very spacious. Staff were very kind and helpful. The onsite restaurant had wonderful dining options (we enjoyed breakfast and dinner while we stayed). Would highly recommend staying here!

It was a bit dated but they are in the process of updating. Nice pool on the ocean, beautiful large area on the lagoon side. Good food and grieve helpful staff.

We stayed in an oceanfront 2 BR which was nice-hammocks on the patio and you could walk to the beach. Fairly modern setup. But we discovered a patio door wouldn’t lock so that definitely detracted from several hours on our first day since we didn’t feel comfy going far when anyone could walk in off the beach to Steal our stuff til it was fixed. The weather was very windy so it was hard to enjoy the beach (let alone snorkel) and the pools were unheated. The restaurant options on the property were disappointing (overpriced and not great. And the pizza place by the pool wasn’t even open on Mondays.) We had a child get sick and needed to extend our stay and the staff could not have been less helpful. They made us move with a vomiting child to another room that was frankly subpar given the price-$20 less than our standalone beachfront cottage to an upper floor condo unit with holes in the screens, non working balcony lights, no drinking glasses, initially non-functioning AC and the strong smell of mildew. It did have a view of the beach. No offers to help find a local doctor or pharmacy. No trying to let us stay in the same place given the circumstances. They just tried to move us as fast as possible. As a frequent traveler I have higher expectations for a property that bills itself as more of a luxury set-up. The place felt empty too. I’m not convinced this place is worth returning to. They are attempting high end but not achieving it.

Umaya Resort is a great place to stay in Placencia. It is about 20 minute drive to the town. The resort is clean. It does need some updating and better care to details. For the price, it is a very good choice.

The resort was peaceful and the staff was very pleasant and welcoming. The restaurant had good options, I enjoyed each meal that was served. I didnt like the furniture in the rooms, the seat cushions were uncomfortable and the furniture on the balcony was hard. Overall i enjoyed my time there and would recommend this resort to anyone looking for a relaxing experience.

A gorgeous location, beautiful pool and beach area, stunning lagoon view from our balcony, comfortable room, family friendly.

We had an enjoyable mini vacation, nice beaches, good food and wonderful people.

Improved since previous operator, good value

We stayed here with our family of five over Christmas and had a wonderful time. We really appreciated that the hotel offered a free shuttle twice a day so that we could go to the grocery store or into Placencia. My husband and I got couples massages at the hotel spa, which were fantastic. Our three teenage kids enjoyed the beach and the pool, and loved playing beach volleyball. We really loved the breakfast at the restaurant at the hotel. Our favorite dinner, however, was at the Maya Bistro, which is a short walk down the beach. It was absolutely delicious! The hotel also made it very easy to book excursions. We went snorkeling and also took the Monkey River tour, where we got to see howler monkeys. It was amazing! We stayed in a two bedroom lagoon view room, and it was gorgeous. We loved seeing all of the wildlife from our balcony, including many different kinds of birds. The entire resort was very peaceful and laid-back, a perfect relaxing vacation. The rooms are equipped with a kitchen, which has all the basics to cook your own meals, which did save us some money. It’s also good to know that you can use American dollars or Belizean dollars in Belize. Also, if it is your first time visiting Placencia, just know that you will need to take a short flight from Belize city to Placencia. You can book on either Maya air or Tropic air. This was a wonderful first visit to Belize and we hope to be back!

This resort was modern and comfortable. We had a nice 2 bedroom with a kitchen and living room. It was nice they provided us daily with good coffee for our coffee maker. The bed was very comfortable and the only drawback to us was the bathrooms are small. Everyone working at the resort was kind and accommodating. I found the restaurant onsite to be kind of sleepy but the food was good. Within a 10minute walk there is a small grocery store, a few more restaurants and a gift shop. They had a complementary shuttle to town twice daily.

Amazing view from our room, the restaurant had a variety of chooses on their menus, the food was delicious, and the staff were friendly/helpful. I would definitely recommend this resort if you are looking for a quite and relaxing vacation. I am planning to return with our family.

Unusual menu choices.

We had 2 bad meals at Laguna restaurant The pizza was very doughy We were kind of bored It’s expensive for a cab - really can’t walk far Told there was a shutttle 2 x a day but did start until 12/2 and it doesn’t pick you up Great beach location but would not return

My room had roaches and Black ugly spiders. I saw 3 spiders, 1 in my bathroom.. 1 in my bedroom near my shoes and 1 in the floor in the kitchen. 2 medium and 1 large spider. Told the front desk to fumigate my room in the morning and they didnt. Came back to my room rhat night and saw more spiders. Asked to remove the spiders and the front desk told me they dont bite and its gonna be okay to stay in the room for the night. After telling the hotel ill sleep in my rental they were cohorts into changing my room to 1 above the spider infested room. I didnt sleep and left the hotel. They never offered me a refund and just didnt care. I give them an astrist not a star. Im petrified of spiders and have aracnaphobia. This wasnt handled well at all. Ill never ever stay there again. Shame on expedia for recommending this place to tourist. I want a dull refund. This was beyond horrible and extremely poorly handled. They sent security to smash the spiders with a stick. How pittyful.