Overrated. Furniture and bathrooms need renovation, having a "casino" on the first floor instead of a nice reception does not help either. Breakfast and cleanliness need improvement .

Bad experience the hotel is old The rooms is dirty In one word is terrible Mi no recomendación

Very unhappy staff. The stairs to our room (108) were delapidated and very shaky. They had deteriorated to the point where they were way out of level. I couldn't figure out why the whole staircase wasn't falling off the building. Rooms are at the back of a noisy casino

Location the best in the historical center of Cajamarca.

The hotel is located in a colonial house on the main square of the city. We stayed there with our 2-year old son. The staff is friendly and helpful. The hotel has a casino on the first floor and our room was located on the patio area, you need to go through the casino in order to get to the room, but if you come with kids, you need to go up the stairs one floor, walk to the inner patio and walk down the stairs to get to your room, so that part was not very pleasant. Although there is a casino (in which people can smoke) we did not notice any cigarrette smell or big noise coming from there. Coffee area is small. The room has high walls and it meets the need of sleep. If you come with children I would recommend you go somewhere else, for solo travelers and couples it seems a good option specially if you plan to be close to the main square. The staff as I mentioned was very helpful and caring for all our needs during our stay.

The Hotel, an old location was not a good experience. Although it has a great location, I would have preferred to stay at the Costa del Sol near by but was not available at the time we made our Hotel reservations.

Great location in a historical town, located on the Mai square. Easy access to many tour operators. Friendly staff, plenty of food breakfast.

Overpriced. Old rooms, not comfortable, bed sheets were dirty the first night

Good location and cheap but hotel was rundown and old.

Pretty good! The rooms were clean, the breakfast was good, the people were extremely nice. My room was pretty small and pretty cold, but it had a desk, which was what I needed. Wifi in the breakfast area was pretty dependable. The garden was lovely! The casino was not an issue, you don't have to walk through it at all if you don't want to.

This hotel is a bone a casino which is not apparent from other reviews or their website.

The Hotel Casablanca does not offer what is reported. I called for airport pickup, they do not offer transfers to and from the hote. There was no breakfast. The lack of concierge staffing,precluded me from receiving important business calls from the USA and Europe. The bedding was not clean and the bathroom was stained. I wanted to leave, but they would not reimburse me and it was onlya 1 night stay..

Hotel was nice and in line with what you would expect to find in Peru...however, would have been better without the casino on the first floor. Still, would recommend.

GREAT LOCATION, BUT IT IS ALL DOWNHILL FROM THERE. DON'T COUNT ON HOT WATER OR MINOR THINGS LIKE THAT. IT IS AN OLD HOTEL THAT NEEDS LOTS OF WORK.

This is a great hotel with a very good location, the staff is very attentive and they speak English, breakfast is good, hot water in showers and it seems like they are remodeling it. but there is a Casino right in the entrance, so you have to go upstairs and downstairs to be able to go to your rooms even if located on the first floor because you are not allowed to go through the Casino, Also nights tend to be a little loud and very cigarette smoke filled from the Casino.(They did lower the microphone when I called to ask)

Estubo bien, aunque deberían iluminar mas sus áreas comunes.

Hay que atravesar un casino oscuro y maloiente para llegar a las habitaciones. Las habitaciones viejas y mal mantenidas. Hay suciedad en el baño. El desayuno malo y el servicio pésimo.

Hôtel à l'intérieur d'un casino qu'il faut traverser. Chambre délabrée, salle de bain en mauvais état, wifi instable, impossible à certaines heures, petit déjeuner minimum

j'ai réservé cet hôtel bien plaçé sur la Plaza de Armas mais j'ai été très déçue : déjà le rez de chaussée est occupé par un casino avec des machines à sous (curieux à Cajamarca!), ensuite j'avais booké une "junior suite" et l'hôtel est loin du compte. C'était une chambre modeste, vieillote, rien d'attractif avec un fauteuil souillé d'une personne. Bref c'était misérable et j'ai été contente de partir. Le propriétaire pourrait en faire un hôtel de charme mais avec une GROSSE rénovation. En l'état, le prix était élevé pour la prestation basique.

el Hotel es muy malo, las habitaciones dan pena, la instalación del hotel de lo peor, la atención del personal ineficiente, cancelamos la reserva de dos días ya que mis hijas querían salir corriendo. considero que es un hotel de 1 estrella