A little deceiving! The building in the pictures is the one across the street from the actual place you stay. Not super clean but serviceable. Helpful staff!
Joey
6,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The best thing about this stay was the location and restuarant recommendation given to me by member of staff.
There is no heating in the room, either doesn't work or they purposely shut it off to save on gas costs, they gave me a portable heater which eventually didn't work either.
The shower drainage seemed blocked and I was standing in my own dirty water and at night sounded like a rat was moving around in the shower base or toilet plumbing.
Bed looked and felt like something you would get in a prison cell.
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Teresa
Leisure
10,0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
Nice and warm room good breakfast friendly staff and atmosphere Thank you
Edwin
Leisure
8,0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
A good base for a short time in Zakopane.
Reception staff commanded a competent level of spoken English and were helpful with directions and keeping my bags in a safe room.
Location a few mins walk to Krupowki street.
Single room of adequate size, with a flat tv and comfy bed. Old and worn furniture in the room. Kettle included but no tea/coffee amenities. No fridge. Small wardrobe. Small but clean bathroom. Some issues with water coming out. I think after flushing the toilet I had to wait for it to fill up for water to come out of the sink.
Complimentary breakfast buffet with a reasonable spread of items. Excellent machine coffee.
Lunch is available but no dinner.
Overall, a good 2* budget option.
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HSING-YI
Leisure with Partner
8,0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
Staff were all friendly and helpful, English communication was okay, but flyers and signs are all in Polish only.
Our room was not in the main building at first, it’s in a 2-story yellow house. No elevator.
The toilet was leaking in our room so we then moved to the main building where the room conditions were better and normally functioned.
Location is great, not far from the main train and bus station and not far from the main street. You can definitely enjoy the convenience and at the same time stay in a quiet place.
It’s not a fancy hotel at all but it’s budget, functional and convenient for rooms in the main building.
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Amanda
Leisure
10,0
/10
Reviewed 170 week(s) ago
Expedia Group verified review
This hotel was perfect for what we wanted - a clean room in a safe location very close to Krupowki Street.
Hotel staff was courteous and spoke English, so checking in was simple. Our room had double balcony and was tidy and comfortable. Breakfast was included with our stay.
2 mins away from the hotel was a store with alcohol, snacks and some basic supplies (toothpaste, shampoo, etc). Next to the hotel was also a park that could be crossed to get to the town. Krupowki was within 10 minutes walking distance.
All in all, I really recommend this hotel for a stay in Zakopane.
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Arkadiusz
with Partner
6,0
/10
Reviewed 204 week(s) ago
Hotels.com verified review
Warunki jak w akademiku, zapach w pokoju jak na sali gimnastycznej, śniadania dobre.
Zbyszko
Friends and family with Friends
10,0
/10
Reviewed 206 week(s) ago
Hotels.com verified review
Perfect!
Brent
Leisure
10,0
/10
Reviewed 227 week(s) ago
Expedia Group verified review
Great staff very peaceful easy to park close to town. Laundromat near and all automated by card including washing powder
Muralidhar
Friends and family Family
2,0
/10
Reviewed 267 week(s) ago
Hotels.com verified review
Smells mold and not clean!
Realized there were many other places locally available which are far far better.
Ilia
10,0
/10
Reviewed 267 week(s) ago
Hotels.com verified review
Отличное обслуживание, вкуснейшая еда, администратор Татьяна оказала нам помощь в организации отдыха, во всем помогала, и даже директор пансионата принимал личное участие. На территории есть массажный кабинет (массажная кровать - просто блеск!), сауна и даже бильярд, жаль мы не успели сыграть. Мы очень довольны, всем рекомендуем, если выбираете бюджетный отдых.
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Aiki
10,0
/10
Reviewed 326 week(s) ago
Hotels.com verified review
On arrival we had a bit of issue with finding my booking . The lady at the counter was extremely helpful and polite while assisting me . I was given a room in a mansion building which had a great ambiance to it , my room had a view of the mountains . Bigger building definitely has a retro throwback feel to it with its own charm . Location is amazing, between the station and the main pedestrian street . Everything was perfect !
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Teresa
Leisure
10,0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
Happy friendly staff, excellent buffet B/F
Very close to the centre Krupowki close to train station Thank you
Verified traveler
Friends and family Family
10,0
/10
Reviewed 385 week(s) ago
Expedia Group verified review
Very close to bus and rental car and to the main area.
Verified traveler
Leisure
10,0
/10
Reviewed 401 week(s) ago
Expedia Group verified review
Very nice and friendly staff, warm and comfortable room, good clean bed, good variety breakfast
Definitely recommend
Thank you all
Teresa
yosi
6,0
/10
Reviewed 407 week(s) ago
Hotels.com verified review
I was not sure how many stars should be given to this hotel.
The first night was a nightmare, but on the second night of the night - the fifth they fixed the mishaps. (Uncomfortable mattress - changed to a more comfortable mattress, burnt electric kettle - replaced).
The room for one person = very very small It was a bad surprise for me but it bothered me less.
Reception is not open 24 hours a night when I do not know exactly when they lock the door.
The receptionist does not like to help you, and when you come to ask them a question you feel like they say "What are you coming to disturb me"? .
A second example - I think I forgot a phone charge there (I'm not sure if there or at the airport)
I asked them more than a week ago and still did not get an answer if they found.
Maybe one person was nice,
Shaked Boker - Zion 5.
Food - eat only kosher and they helped me with vegetables and orange juice 100% natural - score 5 for me.
The bottom line if they give me a price a little lower than the price I paid + the same mattress (big) that I slept there is a chance I will return again, the relatively low score just because the first night I did not sleep - they fixed the problems in the morning. .
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Verified traveler
with Friends
8,0
/10
Reviewed 423 week(s) ago
Hotels.com verified review
Hotel is very clean and staff helpful. Free buffet style breakfast was excellent if you like polish food which I do. 5 minute walk to Krupowki and 10 minutes to the train station. A little outdated decor but comfortable room.
anna
Family
10,0
/10
Reviewed 424 week(s) ago
Hotels.com verified review
Great location, really big breakfast. Small fitness room available. Service was very good.
Verified traveler
with Partner
8,0
/10
Reviewed 431 week(s) ago
Hotels.com verified review
Good breakfast options and accomodated our request of 1 day reservation change
John
8,0
/10
Reviewed 458 week(s) ago
Hotels.com verified review
Good location. Only short 10 min walk from train & bus station. Also short walk to Main Street Zakopane.Walking distance Szymoszkowa Ski Resort. Good breakfast.