Overall Ratings & Reviews Rixos Borovoe

Hotel location, facilities and range of activities are all amazing. Food quality is very good.

Everything was perfect!

Красивый и удобный номер. Холодная вода в бассейне, маленький детский бассейн.

I truly had an amazing time in the hotel - I didn't know about this chain of hotels till coming here to Kazakhstan but it's comparable to hotels you would find in the Philippines and Indonesia - one of the best I've ever been in.

By far the best options in the area

We loved our stay at Rixos Borovoe! The food, breakfast buffet was delicious !

Excellent staffs

Environmental

In the middle of autumn, most trees had changed color. But the smaller crowds and cool clean air made relaxing there a real treat. The spa services and fitness center were very good. The food at The Bar was also delicious with a varied menu.

Was my first experience to saty in a hotel whit the new measures due to virus, and i like that they maintained almost the same quality in every aspects

Amazing hotel! Good breakfast, pool and sauna very good.

Amazing stay.

Amazing trip, thanks for everything

Мы прожили в отеле 2 недели. Отель расположен на берегу озера Щучье, наша комната была с видом на озеро. Персонал в отеле очень дружелюбный. Но на на 5 день нашего пребывания, у нас случился инцидент. Горничная попыталась украсть деньги из моего кошелька, но была поймана с поличным моим супругом. Менеджер сказал, что девушка была уволена из отеля, что такое поведение недопустимо в 5 звездочном отеле. Доверие к отелю было подорвано. Если у вас есть ценные вещи, оставляйте их в сейфе. Не доверяйте даже самым лучшим отелям. Как говорят, не пойман - не вор. А кто знает, как много отдыхающих обокрала эта девушка. В наше пребывание был включен завтрак-буфет. Выбор очень большой.Все очень вкусно. В отеле отдыхает много семей с детьми. На территории находится детская площадка, горка с плюшками и детская комната, но они предназначены для более младшего возраста от 2 до 8 лет. Еще одним минусом, было отсутствие развлекательных программ.По вечерам была живая музыка, либо на лужайке, либо в баре. Но не было определенного расписания на несколько дней вперед. А могло бы быть в брошюрке на всю неделю, так ты знаешь, что если захочешь остаться в отеле, тебе будет чем заняться. Нам очень понравился бассейн и сауны, особенно эвкалиптовая. При повороте на Риксос нужен светофор, когда ты съезжаешь, то не видишь если по дороге едет навстречу машина из отеля. Таким образом происходят много аварий. Только в этом году, там произошло 20 столкновений.

Everything was great, we didnt get in to room before check in but they let us stay one hour more at check out day. Lake is nice, all the outside cafes were closed because of three weddings same time. The pizza at lobby with salmon is very good, everything else wasnt (we tried caesar and goat cheese sandwich). The tea cost more than a beer and the service is a bit slow. 9/10 overall. Spa doesnt have jaccuzzi and pool is shallow. There is 4 saunas total, best one was steam sauna with menthol smell.

Very beautiful property, great selection of international cuisines. I highly recommend this place.

About the Hotel: Rixos was real slice of luxury for my family and I. I would recommend the full board option, the buffets where quite varied and included some very tasty fish for dinner. The desserts where spot on ! Swimming pool was very nice and I was very impressed by the Spa, I'd never ad a Hamman or a steam bath before but thoroughly recommend both. Honorable mention too for the kids' club, our daughter (4 years) was very happy there and didn't want to leave. About the Area: Outstanding natural beauty, especially beautiful with snow on the ground, would love to return in the spring or summer.

This is by far the BEST hotel in all of Kazakhstan! The service, the grounds and rooms are top notch. A relaxing and tranquil piece of heaven.... Cant wait to go back soon

We stayed at this hotel for 2 nights with family. It was a great experience. Although the weather was quite cold, we have spent most of our time at the SPA. The room was clean and comfy. The staf was friendly and happy to help any time. Overall, recommend!

Although the food was good in the restauraunt, 'all inclusive' didn't mean what you would expect. Only one restauraunt was included. You have to pay for food etc. in the Bar and in the Turkish restauraunt. 'All inclusive drinks' were; water, tea and coffe with meals. We even had to pay for orange juce with breakfast. The staff are very friendly and eager to help and the hotel is spotlessy clean. The countryside is amazing. We were there for Christmas eve & day & Boxing day. Rooms were kept at approx 26 / 27C. We had to open the window to cool the room down - Outside temp dropped to -40C. Hotels.com should explain what 'All inclusive' means on their site.