8,8
Very Good
From 155 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

8,8

Meal

8,8

Location

8,8

Service and Facilites

8,7

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ace Hotel & Suites

Number of reviews per page
20
40
Customer reviews
Chelsea P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8,5
/10
Reviewed 298 week(s) ago
Super comfy sheets! Such a huge TV they got there, perfect for watching Netflix. Breakfast buffet was awesome. Will definitely be back!
Find this review helpful?
Mary Grace Biteranta Desuasido
icon-origin-TRAVELOKA
8,5
/10
Reviewed 321 week(s) ago
My father had his birthday celebration here and had a good time. Service could be better though had they offered a room upgrade
Find this review helpful?
Mary G. D.
icon-Family
Family
icon-origin-TRAVELOKA
8,5
/10
Reviewed 323 week(s) ago
Room was spacious but needs more cleaning.
Find this review helpful?
ruby m. c. b.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8,4
/10
Reviewed 327 week(s) ago
Love the experience, but the room is a bit dusty and the water shower is leaking
Find this review helpful?
Rachelle L.
icon-Family
Family
icon-origin-TRAVELOKA
8,5
/10
Reviewed 330 week(s) ago
We love the cleanliness of the room most specially the breakfast buffet. suit for the price 😊
Find this review helpful?
Lady C.
icon-Family
Family
icon-origin-TRAVELOKA
10,0
/10
Reviewed 334 week(s) ago
This is our 2nd stay here. Never fails to satisfy us. We are very thankful for the complimentary cake and door-to-door "Happy Birthday" song from the staffs! Exceeds our expectations. Ace Water Spa is great for those who doesn't into swimming, like me. Their water spa will give you better reason to stay in pool for hours! Even my "high-standard" hubby admitted that it was really an amazing experience. Kids love to come back again!
Read More
Find this review helpful?
ZENAIDA
icon-Family
Family
icon-origin-TRAVELOKA
6,1
/10
Reviewed 335 week(s) ago
The flush of the toilet is not functioning same with the vitae. I used a pail in flushing the toilet
Find this review helpful?
erwin g.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 350 week(s) ago
Check in process was seamless. They place is very accessible and have restaurants nearby.
Find this review helpful?
Profile Picture
Tess A.
icon-Family
Family
icon-origin-TRAVELOKA
9,7
/10
Reviewed 356 week(s) ago
The room was so restful and clean. The staff were very friendly and helpful. Dinner buffet was really delicious. I truly enjoyed my stay with my family.
Find this review helpful?
Profile Picture
Lenny S.
icon-Family
Family
icon-origin-TRAVELOKA
9,7
/10
Reviewed 356 week(s) ago
Very Accomodating! Worderful Staff. Would probably come back.
+2
Find this review helpful?
Profile Picture
Diane M. B.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 361 week(s) ago
we and our kids enjoyed the hotel and water spa. will definitely go back again here next time .. we are super happy. i will recommend this to my friends and family
1 people find it helpful
Jessel P.
icon-Family
Family
icon-origin-TRAVELOKA
9,1
/10
Reviewed 372 week(s) ago
It was our second time and just the same it was amazing.🙂 Superb service.
1 people find it helpful
Cessa C.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9,7
/10
Reviewed 373 week(s) ago
Accommodating staff. Great ambiance and stress free environment.
Find this review helpful?
Mark A. d. G. S.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 381 week(s) ago
Great hotel facilities and water spa. Attentiveness of phone operator/front office worst. Try to call them out by phone nothing. Try to call them by hotel phone nothing.
1 people find it helpful
Irene F.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 385 week(s) ago
One of the great hotel in the Philippines near everything have a lot of things to do everything is here :-) superb
Find this review helpful?
Raymond S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 385 week(s) ago
Hotel was fantastic great food
Find this review helpful?
Maria K. S. T.
icon-Family
Family
icon-origin-TRAVELOKA
9,7
/10
Reviewed 389 week(s) ago
Room is spacious. Buffet breakfast is really good. Checking in is hassle free. We enjoyed our stay here! Will surely go back to this hotel.
Find this review helpful?
Christine A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 389 week(s) ago
One of the best hotel we ever visited. I like how accommodating from manager to staff. The food is really good. Hotel is well maintained. Room is big. What really makes me love it is the staff they have.
Find this review helpful?
Janine F.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9,4
/10
Reviewed 389 week(s) ago
It was nice, love the room. I booked for deluxe but they upgrade it to Junior suite for free. Love the breakfast tho its crowded. service was great, I even asked for a bottle opener. ❤
Find this review helpful?
Aubrey J.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 390 week(s) ago
Great experience especially the water spa but it is not included in the package so you need to pay for it. They give discounts those who stay in their hotel.
Find this review helpful?
Number of reviews per page
20
40