The hotel was very tired looking and not the cleanest. Bar staff were very slow and poor service. Breakfast staff were great.

Clean room. Mattress not great very springy and going in all directions and had to ask for a duvet the second night to lie on to get some sleep. This was disappointing Bar good. Booked for dinner but service was sadly lacking, food ok. Outside balcony good to sit outside and staff table service was good Spectacular view from the room and may visit again

Minimal Hotel parking available. Reliant on local roads. Incredible frustrating finding a spot to park, particularly as I am a Blue Badge holder!!

The hotel is a little dated but the room was clean. Dinner was good and all of the staff were lovely & friendly

A good hotel!

The staff were brilliant from moment one. The hotel was clean and tidy. Breakfast in the morning was lovely and plenty of it

Staff are amazing

Overall we had a lovely time. The place is just looking a bit tired and old fashioned. The decor is a mishmash of themes with some questionable colour choices and looking a bit rough round the edges. However finding a hotel that accommodates dogs is fantastic and location is great. Staff are friendly and you can tell thy work hard.

Overall it was lovely, we had a nice time and to find a hotel that will accommodate dogs is fantastic. It’s just looking a bit old and tired. A bit scruffy around the edges and old fashioned. The decor is a bit of a mishmash of themes with some questionable colour choices. The staff were friendly and accommodating and you could tell they work hard. I think it has all the right attributes just maybe more attention to detail is needed.

The room, and general upkeep was top notch. Staff were friendly and welcoming. Smallest issue: The shower was not great. The water pressure was not ideal.

Nice and quiet

Clean comfortable room. Decor and furniture dated

Yes very clean, staff courteous especially Emma, went that extra to help.

Staff very polite, rooms very good, certain parts of the hotel dated.

The hotel was ok. BUT needs to have better heating. The indoor pool was open but staff kept leaving to door open to outdoor pool. And if somebody shut it they opened it again and made the indoor pool cold. Changing area was still being refurbished so had to walk back to room in wet swimwear. The lounge area was cold and stopped doing hot drinks by 22.00 Reception was good and staffed well. Evening meal was served well.

Lovely hotel and so handy for the station opposite. I had a nice quiet room and I was delighted to have a bath as well as a shower. The decor was slightly dated but none the worse for that and I had everything I needed including plenty of storage space and a comfortable bed.. The staff were very pleasant and helpful

Staff very welcoming and place clean all round.

Bath was not clean l had to clean before l could use to clean it before l could use bath

The spa was shut and we only came for the spa!!!!!

Lovely hotel