Overall Ratings & Reviews Fortune Valley View, Manipal - Member ITC Hotels' Group

I stayed at Valley View many years ago and there’s a huge change to the premises. It’s much nicer now with the hotel and rooms being modernised. Comfort of the bed, general cleanliness and facilities was very good. Best thing was the staff. They are all truly excellent and provided a service like a 5 star hotel. Thank you to all of them and especially the Reception staff.

Beautiful Property in the heart of Manipal. Rooms are Big & Clean . Staff is very polite & helpful.

Amazing time! Highly recommend! Really clean

Stayed before. Nice to be back.

Good experience. Good hotel

Safe and quiet

The rooms are spacious and comfortable, morning breakfasts had a lots of varieties of dishes from South Indian, North Indian to continental cuisines. Staff were very helpful and helped a lot. Overall, stay was enjoyable.

Comfortable stay and great service

Excellent service, breakfast was fantastic,happy and smiling staff .

I booked a room for 3.. Expedia website showed option of under 18 as kids.. One of my daughter is 15 so I chose 2 adult and 1 child. At the time of check-in hotel informed that I shall have to pay for extra bed. I had no choice but to accept. We kept our baggage and went out. When we returned in the evening we found a cockroach in the room. It was promptly removed by hotel staff. After about an hour the hotel offered to change our room. However, I was not keen on picking up all the stuff and moving to another room. After the cockroach episode they informed to waive-off the extra bed charges. When the hotel lists the property on a website the terms and condition should be clear. When the guest reaches the hotel he should not be subjected to such surprises.

Accessible to all facilities

Bathroom not in good condition and needs remodeling; very narrow shower stall even for a person of average build; dirty shower stall walls and flooring; dirty and stained shower curtain; old and discolored bathroom towels (off white and not fresh smelling). Did not have breakfast even though it was included in the room tariff. So cannot comment about the food quality; bedroom was clean and comfortable; internet service was good; prefer branded water bottle in the room instead of the bottled mineral water (source and quality is dubious). Expected better quality from an ITC 3-star hotel for the room tariff. Bathroom and towels were atrocious! We stayed for one night only; did not have opportunity to check out the dining services and fitness room. Hotel location is good. The rooms need to be remodeled and maintained well to justify the lofty 3-star tariff! This is an honest and balanced review

This hotel has recently renovated and it is an incredible improvement. The food was excellent and staff very helpful. The addition of a gym is nice but there is not a single chair or table or umbrella at the pool making it almost unusable.

Amazing!

♥️

Location is ideal for getting around the places , well maintained and silent. Felt real value for money staffs are cordial, helping and available Front desk is warm and energetic Overall, felt visiting again for a long stay

Excellent propert for small conference. Staff was always helpful and went out of their way to provide any requested item or service. Room was lovely. Dining was excellent with a good selection.

Good Hotel in Udupi area. Staffs in the morning is not that pleasant. Food was great. Rooms are spacious and clean.

Comfortable room. Excellent complementary breakfast. Helpful staff. TV not working properly.

Great hotel with very friendly staff. Rooms were big and comfy. Food was very good, especially breakfast.