Excellent hotel, Junior Suite was spacious, clean and comfortable. Great location in Vitacura- very safe neighbourhood. A really really good breakfast (better than good - excellent), attentive staff and extensive selection of breakfast foods. The public spaces and bars are quirky (in a nice way) and they mix abosolutely awesome cocktails! The only downside is the Club Lounge - a little lacking in both amenities and service - if you're staying in a room with access to the club lounge do not have breakfast there, go to the restaurant on -1.

The property was great, staff was friendly, and the location was close to everything (shopping, food, sight seeing).

Everything great ! Thank you

Unlike other hotels in the city they do not provide complimentary water or coffee pods. Rather they will charge you an excessive amount for these items. Not a 5 star experience.

Great. Nightclub Wednesday’s also

Peoplenof breakfast very professional and gentle, mainly a young guy a black guy from Colombia that deserves to be promoted.

Location is prime, clean and comfort.

Quality starting with the front desk throughout my stay. Well done.

Well located near, a shopping area is easily accessible walking 10 minutes… the staff is very attentive and always focus on getting things done to the guest satisfaction

First class hotel with very kind and helpful staff.

The hotel was fine. The front desk dealt well with English speaking visitors, not as true in the restaurant.

Great employees.

Great location / good restaurants

Nice and clean hotel. Staffs are friendly. Some of them may be new to the job and need to improvement on knowledge of the city and tourists’ frequently requested destinations

nice

The experience was exceptional. The decor and amenities were far beyond my expectations. This hotel is highly recommended. It is an excellent choice for a stay in Chile.

Front desk staff not helpful and with an attitude

Well located! Near a shopping mall! Lor’s of restaurants around the corner! Some employees go far the exta mile to make sure you feel welcome and comfortable!

Amazing staff!

The hotel staff were very friendly, polite and accommodating. We enjoyed the breakfast and the rooms were very clean and modern. It was located within walking distance to a huge shopping complex with many stores and places to eat.