Overall Ratings & Reviews Casas Novas Countryside Hotel Spa & Events

Quite location, friendly helpful staff, restaurant very nice as you are quite away from the next town.

Nice stop over

The 4-star hotel, occupies a century-old and renovated building, with a beautiful view of the countryside. I consider it good, but it needs some adjustments for this classification. 1. The staff is fantastic (especially Carolina, a restaurant employee, very friendly and helpful) and they always served us well. 2. The facilities are comfortable. We got an upgrade (from a single room in the basement to another for disabled people on the ground floor). The room is comfortable, although it did not have air conditioning, which made us feel hot at night as all doors were closed). The minibar is minimal, it doesn't cool properly. Adequate lighting, flooring, wall colors, decor OK. 3. The bathroom for people with disabilities: there is no support bench or vanity, the shower is very small, the access door is sliding and has no handle. I don't know how a bathroom like this was approved. 4. There is a large terrace, semi-covered, but without decoration, just a table and two chairs. 5. The room is very noisy due to the heavy rain that falls, as the gutters are very close to the room door. 6. The parking lot is very far from the reception, which makes it difficult to get to the reception on rainy days. 7. Features: The pool is OK, but there are two spas (one with cold water and one that doesn't work). Steam and sauna OK. 8. Breakfast: well served, nothing special for a 4 star hotel. There are regional products, which is very interesting. Overall, the hotel could be rated 3.5 stars.

Beautiful scenery and very clean hotel.

Make staying here a priority for your northern Portugal trip. It provides an amazing haven and break from the rush of travel. The grounds and village are heaven. Impeccably kept. The staff is kind, attentive, caring. The food is gourmet and local for extremely good value. The views are rejuvenating. The pools and sauna were spacious, clean and refreshing. I will find any reason to return! Muito obrigada!!!!!!!!!!!

A beautiful property in northern Portugal. We stayed for only one night and wished we had more time. It was off season so some of the outdoor amenities were closed, however we plan on going back in summertime. Staff was exceptional.

Good price for what you get. Amenities are OK. Rooms are simple and spacious.

A calm place to get relaxed. Big rooms and nice beds to get a good sleep. It has been some building during the stay to improve the quality. The breakfast is simple.

Excellent service & facilities. Amazing dining with great views.

Great staff, amazing restaurant, clean room, lovely room. The food at the restaurant was amazing and the staff was very friendly. We had a great stay here.

Great Hotel, very friendly and helpful staff. The owner took us on a wine tasting trip at no charge. Cannot recommend it highly enough.

Absolutely amazing. The place is clean, relaxing, and the service is out of this world. These are the friendliest hotel staff I have ever met

We stayed at this hotel as an over night stay en route to France and as such it was adequate. Unfortunately, as the attached restaurant was hosting a large wedding, staff were not available and we had to drive to Chaves to find a restaurant for our evening meal.

Zeer vriendelijk personeel en behulpzaam Prachtige accommodatie en heerlijk uitgebreid ontbijt

Ett fantastiskt hotell och fantastiskt rum med en gigantisk altan med vacker utsikt över nejden. Maten i restaurangen var mycket god.

Positivo: Sossego, Peq. Almoço, Piscina Negativo: Alguns materiais de manutenção junto do parque infantil

Tivemos um precalco com a água quente nos quartos,que faltou ..... E temperatura da água da piscina também um pouco abaixo do necessário

Nos agradó mucho el alojamiento. Personal muy amable, entorno narura (sólo falló el tiempo por las constantes nieblas)l y las instalaciones muy cómodas y limpias. Lo recomendamos totalmente.

Es una pena que un hotel con tan buenas instalaciones y habitaciones tenga el personal que tiene. Salvo alguna excepción, todo parece bastante abandonado: gorros de baño obligatorios en piscina que nadie controla (y mucha gente no los lleva), como no hay vigilancia hay usuarios en la piscina con comportamientos inadecuados, el propio bar de la piscina no tiene camarero que atienda... Es una pena, porque está en un edificio histórico y en recepción nadie te explica nada, ni siquiera qué estancias o salas hay. Además, el desayuno es demasiado pobre. Resumen: demasiado caro para lo que ofrecen, sobre todo por parte del personal.

Lugar rural para descansar en plena naturaleza con todos los servicios y comodidades, edificio con historia muy bonito y agradable.