The hotel claims to be 4star-as told to us by the Duty Manager. However-
1.) Does not provide 24x7 hot water… you have to tell them to start the hot water system and wait…then you have to waste at least one bucket full of water before you have running hot water…Eco-friendly just by show…glass bottles no plastic bottles, play card to be put on pillow to avoid bed cover change..etc.. just pure show to be eco-friendly
2.) Even during winter time they have no facility for room heating. Our room was very cold and this we realized on the second day when we opened the curtains and found that the windows were open letting the cold air in… an overlook from our end maybe.. but the bigger issue is security and safety lapse from hotel management who had a complete overlook on this important point.
3.) When asked for a simple bottle opener… they did not have one.
4.) When we arrived for check in there were no lobby boys or porters available to help carry heavy bags… old persons be careful.
5.) In buffet breakfast you have repeat menu. So for longer stay you will soon be bored as there would be less variety rotation.
6.) A four star hotel with limited menu… and that too only veg.
7.) They claim valet parking… did not see any such facility… you have to park your car outside the hotel boundary…
8.) They claim luggage storage… but we found our luggage lying in open till evening.
In short you will find much better hotels in Udaipur with good views and facilities and at a better rate.
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Manisha
6,0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Kettle was dirty and had to call room service multiple times to clean the room.
Harshida
Leisure Family
6,0
/10
Reviewed 162 week(s) ago
Expedia Group verified review
The front desk staff did not know what they were doing. They could not even find my reservation. Check in took over an hour. It was the middle of May and the AC wasn’t even on!!! The restaurant staff was great. The food was great. The cleaning staff was good. The front desk could not even accept my international card for payment, even though the reservation was done internationally
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Verified traveler
6,0
/10
Reviewed 373 week(s) ago
Expedia Group verified review
I stayed in a suite.
1. Leaking taps
2. No stool in the room
3. No seperste extra bed sheet provided
3. Who cares kind of attitude.
4. Very high restaurant rates.
5. Some idiot was knocking the door in the midnight.
6. Unsafe 3rd floor with no attendant
NARAINDER
10,0
/10
Reviewed 381 week(s) ago
Hotels.com verified review
Stay at Q Hotel was really amazing. Mainly attitude of staff was excellant and helped us a lot.
chirag
10,0
/10
Reviewed 425 week(s) ago
Expedia Group verified review
Hi, the hotel is very nice staff very co-co-operative, nice breakfast. Our stay was very nice and pleasant. Only thing problem is washroom flush doesnt works properly.......
George Ernest
6,0
/10
Reviewed 437 week(s) ago
Hotels.com verified review
Lack of access to public transportation. Helpful, friendly staff.
shadab
2,0
/10
Reviewed 466 week(s) ago
Expedia Group verified review
The hotel is so grossly mismanaged that one would rather stay at a cheap lodge. Air conditioning is kept off to save money, even when temperature and humidity are soaring. Maintenance of the hotel is zero. F&B prices are at par with the Four star facilities in the region but quality is worse than a roadside stall. Towels in the room were probably used for washing poop by previous user and weren't washed. Bed covers seemed ancient like the forts in Udaipur. Showers and flushes didn't work.
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Gaurav
6,0
/10
Reviewed 478 week(s) ago
Hotels.com verified review
The service is was poor, the room was not kept ready , the staff was a bit lazy and unhygienic.
Uday
10,0
/10
Reviewed 507 week(s) ago
Hotels.com verified review
comfortable stay for a budget hotel
Sanjeev
2,0
/10
Reviewed 524 week(s) ago
Hotels.com verified review
Nothing can be worse then this. I have booked the suite room but there was no facilities. Staff is very rude and services are worse. Pure disappointment
dars
10,0
/10
Reviewed 537 week(s) ago
Expedia Group verified review
Hotel was good n surround view are good in night from roof top breakfast is good n rooms were good n clean but only issue I face is for toiletries it was not prepared so I have to call n tell them to do it for my two room so nothing to worry about your stay u can enjoy roof top in evening n morning u can use swimming pool n sitting area in garden. Staff was good n helpful food was good n enjoyable. I can suggest to go for this hotel they have best deals in city with 4* category hotel.
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Ashu
8,0
/10
Reviewed 539 week(s) ago
Expedia Group verified review
Rooms are clean, food is ok , hotel staff are very helpful. Only gripe would be the limited buffet menu for breakfast. Otherwise an overall great experience.
Rajagopalan
4,0
/10
Reviewed 547 week(s) ago
Expedia Group verified review
Hot Water insufficient, extremely cold in winter, inadequate drinking water, room cleaning improper, room service late
Mahendra
6,0
/10
Reviewed 549 week(s) ago
Hotels.com verified review
No hot water. Staff understanding of English is very poor.
Prashant
4,0
/10
Reviewed 554 week(s) ago
Hotels.com verified review
Location is not good. Instead of by side of river, it looks like by side of nalah. Room lighting is very poor. Towels looks dirty (eventhough it was washed) - needs to be replaced. But room was very big.
pls dont go
2,0
/10
Reviewed 556 week(s) ago
Expedia Group verified review
staff not trained food was stale terrible room condition not good cleaning not good
Somy
8,0
/10
Reviewed 556 week(s) ago
Hotels.com verified review
Hotel was good, shower was broken tough and they never gave a room key said system was down but overall worth the money we gave.
santosh
8,0
/10
Reviewed 566 week(s) ago
Hotels.com verified review
Nice hotel but food is too costly. Staffs are cooperative ,