El hotel está ubicado en una zona accesible, pero considero que no es una buena zona, especialmente durante la noche. En esta ocasión tuve un problema con el cobro. El personal intentó cobrar un cargo adicional por noche por una segunda persona, a pesar de que la reserva estaba realizada para dos personas y aparecían ambos nombres en la reservación. Después de hablar con el encargado y demostrar que la reserva incluía a las dos personas, finalmente aceptaron la situación, aunque tuve que realizar un pago mínimo adicional. En cuanto a la habitación, la experiencia tampoco fue buena. Había un olor desagradable, la alfombra se veía vieja y sucia, y el control del aire acondicionado no funcionaba correctamente. Además, la ducha no tenía ninguna separación o puerta, por lo que al bañarse se mojaba prácticamente todo el baño. En general, mi experiencia no fue satisfactoria y, por todo lo anterior, no recomiendo este hotel.

Staff was friendly and accommodating. The hotel is far from colonia Norte.

Our stay at Hotel Astor was for 10 days during the World Cup. I can honestly tell you it has been the cleanest hotel I have ever stayed at...and considering the occasion, noise level wasn't an issue. The beds were great, the staff was as helpful as any five star hotel I've ever been. The location is excellent, close to many services such as great restaurants, and laundry facilities. The Taco place across the street delicious.

Only thing bad is no black out curtains. The brightness from outside didn't let me sleep well.

Excelentes instalaciones, tanto en habitaciones como en amenidades, muy bonita ubicación, de fácil acceso, el staff siempre atento y amable.

Éste teléfono uno de mis preferidos en Ciudad de México, las localizaciones es increíble las camas increíbles el servicio también lo recomiendo altamente.

Just perfect

Awesome

The room was cleaned daily and to a high standard by a young lady. Even though I had valuables on show they were not stolen(like I’ve experienced in other hotels). Air conditioning was good, location was central to many things, with shops and commercial centres close by. Great overall experience at Hotel Astor and I will stay here again when I return to CDMX in a couple of weeks.

Great experiencia súper great location

Experienced the best hospitality since the minute I checked in, I arrived over 8 hours early prior to check in & they allowed me to leave my luggage while I explored in the meantime. The food at their restaurant is absolutely wonderful ( chilaquiles & enchiladas ! ) , I found myself eating there for breakfast and dinner as well two days in a row. Also wanted to give a special recognition to Oscar, i wasn’t feeling well on my last night there I had called reception to ask if they had medicine & since they did not he went to the pharmacy and brought it straight to my door. If that isn’t exceptional customer service I don’t know what is. 10000% recommend this hotel , can’t wait to book here again on my next time back

The hotel is clean. The staff is friendly. The location is great. I would stay there again in a NY minute.

Good hotel! The location is great and the rooms are clean and spacious. The staff is friendly and helpful as well.

Buena ubicación buena atención ,

Nice spacious rooms. Very clean. There is not fridge. The breakfast when included, it is good but, mainly eggs coocked in various forms and Chilaquiles

Excelente personal muy amables todos los cuartos son muy limpios y modernos.

Room was very clean enjoyed our stay

Yes

Clean room, great staff!! Good location from everything. Staff was extremely friendly and helpful.

Very clean hotel