Overall Ratings & Reviews Hotel Astor

Great area

Excellent location, great service. Very quiet and clean.

Very polite and respectful of the front desk but attendants of the restaurant, they sew very rude and mocking me. They need to know about customer service.

Clean , close to shopping and food

Good conditions

Hotel in a safe area, big rooms and walkable to main areas! Would stay again!

Bed too hard noisy heater

Good location

Everything was great

Walking distance to many restaurants and metro. Friendly staff .

LOCATION

I liked the location. Very convenient when looking for a place to eat. The staff was very friendly and respectful, always ready to help you. The breakfast service was great. On the other hand, I believe there is a lack of maintenance, I would say mostly periodic. In our first day we were moved to another room because the AC was not working. In our new room, the shower head was damaged with water splashing everywhere but down. After a complaint this problem was resolved. Another issue we had was with the bathroom sink. The drain seemed to be clogged and the sink filled up very quickly, making it difficult to use it.

Amazing clean room and courteous service

Good area

Muy bien atencion de personal

This hotel is extremely clean and it smells so good in there. The staff is very nice and friendly. It also has a restaurant with a variety of foods and the prices were very affordable. I'd definitely stay there again.

Not much. Staff didn’t speak any English at all. Difficulty to communicate. Restaurant wasn’t good at all. Open bowels of condiments shared from one table to the next. Kinda disgusting

Great hotel in a great location for a great price. Clean, hot shower, fast wifi, and in a great neighborhood with lots of restaurants and bars nearby. I would definitely stay here again when I'm in Mexico City!

Todo bien. Buena ubicación, buen precio, excelente opción.

Good location