8,2
Very Good
From 377 reviews
Cleanliness

8,6

Room Comfort

8,4

Location

9,4

Service and Facilites

8,8

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Traveler Reviews The Saddle Inn

Number of reviews per page
20
40
Top reviews
Trisha
10,0
/10
Reviewed 11 week(s) ago

Hotels.com verified review

Had a wonderful time, staff very friendly, helpfull . Bed was very very comfortable, lovely pub downstairs, near to everything you need to see in Chester, we will be back , thank you for a wonderful stay
Leigh
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

One night stay along with our 15yr old son. All 3 of us stayed in the same room which was very spacious, set out lovely and very clean. We were impressed with the decor and fealt comfortable right from first entering. Yes it could do with a bit of an update but nothing to worry about at all. The management and staff couldn’t be more helpful during our stay right from checking in to having a bite to eat and a few drinks in the bar. Need to say, the meal we had was professionally cooked and therefore couldn’t fault. There was live music playing on the Saturday night which we enjoyed, however we went to bed before the band finished and noise was not an issue as we couldn’t hear it from our room. To sum up, this is a 100% recommended place to stay, excellent venue, people, room, menu and atmosphere. This will be a regular place that we will stay at in the future..... Ps we do lots of city breaks and this hotel (albeit different from your usual chains) was truly amazing.
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Leighton
8,0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Spacious, clean rooms very near to the centre of Chester. Very welcoming of us and our dog
Angela
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Friends and Family
8,0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

It was a nice enough room bathroom a bit tired decor very suitable for theme of pub Stairs to rooms very narrow and hard slog getting to the top floor . Didn’t eat in as food was finished when we arrived and not available on the other two days which was disappointing.
Frazer
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Leisure with Partner
6,0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Property was as advertised, bathroom could do with update.
Connor
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Business
10,0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The whole team at The Saddle made me feel Like a part of the family. I would recommend this place to anyone looking for a unique experience in Chester. Especially if you’re a music lover 🤘
Janet
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Friends and Family
8,0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Lovely place, food and breakfast spot on, nice and central but I believe the rooms could do with a deep clean, perhaps new carpets and new grouting round the shower trays? All in all though love stay and the staff were amazing, a big thank you to will especially, outstanding service
Gary
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Leisure with Partner
8,0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Overall we enjoyed our stay but there was a few issues. Our room was hot and we were unable to open the window. The bed was very creaky. The place could do with repainting in parts. But the staff were very friendly and breakfast was lovely
Shirley
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Friends and Family
10,0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Everything was excellent the staff could not do enough for us. The breakfast was amazing there was so much choice, enough to feed an army. They accommodated family joining us and then we sat and chatted with extra drinks. It was fab all round would definitely stay again and highly recommend . Had lunch there too and the food was great again with big portions.
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Michael
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Friends and Family
10,0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Great location, pub, room, breakfast and staff. No complaints at all. Definitely recommend staying there.
Simon
8,0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

The inn has lots of character and the staff were very friendly & helpful. Breakfast was good, but could have benefitted from a fruit option. The room was clean but a little tired & bathroom could do with a little bit of bit of upgrading, e.g. grouting around bath, dripping tap & fixtures.
Karl-Heinz
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Friends and Family
10,0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

Very friendly quirky place.
Verified traveler
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Friends and Family Family
8,0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Great location and fantastic friendly helpful staff
Geoff
10,0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

Friendly welcome when we arrived. Good sized and clean triple room on the 2nd floor. Live band on Sat night but not too noise intrusive in our room. We weren't advised that this was a live music venue when booking so this place may not suit everyone but we got back to see the last 40 minutes of the last band and had fun. Nice breakfast.
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Verified traveler
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Leisure with Children
6,0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

Room was a good size and clean. Main problem we had was there is pretty much no wifi which is not good when you have kids to keep entertained, even the bar area had, at best, sketchy wifi. Staff were very nice and the pub is well situated.
Verified traveler
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with Children
8,0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Great stay quality entertainment nice clean rooms quiet rooms considering live bands downstairs overall really happy after a busy day at Chester zoo
Anthony
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Business
10,0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

Great accommodation in central Chester, very friendly staff, freshly cooked breakfast and a great bar for a pint or two
Cmcd
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Leisure Family
8,0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

We stayed at the saddle inn for one night after a very long fun day at Chester zoo. Great location, parking 2 minutes walk, hotel very basic but was ideal for one night with 2 adults and 3 kids in the family room, accommodated everything we needed for our short stay and the staff were fantastic and friendly.
Verified traveler
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Leisure
10,0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Great location. Bargain price friendly staff big hot breakfast -what more could you want ?!
Samantha
6,0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

Staff couldn’t be more helpful and friendly and food is great, but due to other rowdy residents we didn’t get much sleep.
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