The location to downtown is quite close to the walk but the road down a bit steep. If you want to tour the bus pickup location is very close to the hotel. Those who carry large suitcases might ask for a unit that is 1 floor with a lobby because there are only stairs. During the stay I never met the receptionist because we left early this morning and returned late at night. But their response is very fast via email. So for me it's no problem. Preferably before re-confirmation with them. Inside the complete kitchen equipment unit including toasters, microwaves, wipes, dish washing liquid. It's just a shame the milk that he said was provided in the fridge never existed even though the milk in NZ was really good.