Overall Ratings & Reviews Hotel Heliconia - Monteverde

It’s a pretty good place to stay

Very nice, clean and all the staff were friendly and helpful, especially Louiz. He was wonderful. Grounds were beautiful with a lot of birds and flowers. Restaurant food wasn’t great but the staff was very good.

Beautiful views and grounds. Great location and very spacious. Our kids loved the loft space in the rooms and beds were comfortable. Staff was very friendly and helpful. On site restaurant was very good and breakfast included made an easy start to our days.

It was run down compared to other places we stayed. There was no heat/air conditioning and no way to open windows. It was just average.

Excellent location, close to downtown, friendly staff and clean room.

Staff was super friendly and the view was amazing! Short drive to Sante Elena where there are shops and restaurants.

Good hotel.

Gorgeous view of Monte Verde area

Limpio, habitación amplia para una familia de 4. Tranquilo. Linda vista. Bien ubicado. Buena atención. Gracias

Be careful, they tried to ask for more money from us AT CHECKOUT. Terrible service and a really bad experience.

wonderfully situated. Very nice wooden work. Very good beds.

very well cared. beautiful place. nice rooms.

We arrived late and were received with the same enthusiasm as the first customer of the day. Our rooms were clean and comfortable and the property was immaculate. Our breakfast was absolutely amazing! We loved the charm of the hotel and the staff was very accommodating. Close to everything as well.

Great overall experience. Beautiful and peaceful location.

When we checked on, the person working the desk spoke to me as if he had an attitude. I did not feel welcomed. The needs were not comfortable and the pillows were flat. At night, it got really cold because there is no heat in the rooms. We tried to reserve the jacuzzi, but was later told that the heater was broken. I was going to plan a proposal while in the jacuzzi, but that fell through. thought about checking out a day earlier.

There was no telephone inmy room, and light did not work well.

The rooms were clean, the staff friendly, breakfast buffet was good...BUT oh my god the parking near impossible to find if you come in at night. Stayed in 500’s section and took forever to find parking for the area (had to drive to sign that said Art something and then another sign that had name of different hotel and holy cow if you went wrong way and had to reverse to turn around on very narrow gravel road) ... if you don’t have a car or drive in during the day it’s alright.

Beautiful views, nice large room. Had to drive to breakfast as we were far away from the restaurant.

Horrible mattress. Room was clean. Staff was nice.

we had a glassed in porch which was wonderful - however the weather was VERY cool and windy and there was no heat in the room. There were small ants in the room and on the porch that swarmed any food or sweet thing left out. The room was on the third floor with no elevator - this would be a concern for anyone not able to climb steps easily. Also the uphill/steps from the reception area to the room would be difficult for those who were not in really good shape....