Our room was clean. Staff friendly.Very surprised that there was no daily room cleaning, sheet changes, clean towels UNLESS you paid for it! Shocked to say the least, is that you had to make reservations to use the pool!! The price I paid for two nights was high, yes, this I knew in advance BUT all the up charges for what should have been part of our room experience was ridiculous. I had two teenage girls with me and definitely needed fresh towels every day!! None of these charges are shown on the hotel site, only on a sheet of paper in the room. Will never go back!!!!!