Location little hidden away. Room was so, so. Improvement suggestions. Better curtains light of lobby shines thru when on 1st floor. Needs floormats in bathroom on super cold tiles. Showerhead was cracked water splashes outside on cold tiles. Electrical plugs hard to reach. Room enetrior needs some modernization.

I stayed a week at this “hotel”. It’s more a cheap hostel in bad conditions. They don’t change your bed sheets or even swipe the room. Poor privacy because the rooms have curtains and you can even see people in their rooms. The bathrooms are full of mold because there is not ventilation. Breakfast was two pieces of hard bread with tea, very cheap and tiring because it’s always the same. The manager was rude af, even if I booked a room for two people (I stayed my myself) she was refusing to give me an extra towel. Visitors are not allowed. Also this was the only place in all Cusco that charged 5% for paying with card. The tours they offer are very overpriced compared with other local tour companies. Finally, the hotel is loud all the time, i didn’t get a good rest because people start slamming doors and talking at 4 am when people leave to tours then the breakfast start at 6 am right next to the rooms. For your own peace of mind and a good rest, stay away from this hotel.

I liked the location and the staff was very helpful. One bad thing was that I use a shampoo for colored hair which left a small and easy to wash stain on the towel. They were going to charge me 40 soles for it because they didn't know a globally-known product called Clorox.I had to pay for the laundry service.

La amabilidad del joven recepcionista, es muy buena, el lugar es tranquilo agradable.

Paid for the King Bed Suite. On arrival, showed us to a double bed non-suite room, took 30 minutes of arguing until the non-English speaking (also said multi-lingual staff) hotel desk lady finally used google translator to say "that room is flooded and under maintenance". Only booked this hotel because of the king bed room, and absolute false advertising and lying place. And then on check in, they failed to mention that the water would be shut off until 8 pm.

Basic hotel but they can improve with a few changes remember Cusco is a turism city be more friendly with visitors if they do some work in the hotel (staff attention,door lock, noise) I will recommend

Hotel overall is terrible. Rooms are old dirty and smell terrible. No towels available, breakfast is terrible as well.

With so many hotels/hostels/b&b's in Cusco, it's difficult to find a good one for a reasonable price. This hotel is in a great location just off San Blas plaza (probably the nicest 'neighbourhood' in Cusco). It's a bit of a hike up a steep hill though so be prepared. The hotel itself is nice and clean, the rooms are quite small and basic but clean. The bed was particularly uncomfortable and bathroom set-up wasn't great. But overall, for the location and price, this is a good choice.

We spent 5 nights at this hostal in Cusco and left out luggage there while we trekked to Machu Picchu - the staff were always friendly, sometimes helpful, and not versed in a lot of English which made things difficult sometimes. The breakfast was simple, the computer often broken but the facilities were clean and welcoming located at a quiet corner of the city (at the top of a hill). Everything was great until it was time to leave, we were heading out the door at 6am for the airport when the man at the front desk refused to let us go do to an unpaid bill. I assured him I had left my credit card on file and told the others to charge the appropriate fee for all the evenings to it and already received a receipt. He spoke no English and wouldn't let us leave, which was a bit frightening (not to mention stressful with a late plane departure). He scrambled down many numbers, asked us to pay three separate prices and finally he asked for $13USD so we just gave it to him and left. The next day (and following week) I received inappropriate and rude emails from the Hostal demanding more money and seemingly pulling numbers out of nowhere. It really ruined the experience for us, although the staff we sweet they didn't seem to ever write anything down or talk to each other to share information. We will not return here or recommend.

Lugar super agradável e bem localizado

Las toallas con huecos y el baño con moho como un hostal de dos estrellas. El personal muy atento. La habitación no fue nada como aparecen en las fotos.

This hotel was Ok, be carefull about the towel, they charges us for some spot in it to get it clean, big minus for that. Breakfast pretty poor and need to be improve.

Buena calidad de servicio se sintió una estadía cómoda y segura. buena ubicación del hotel.

Primero nos alojamos 1 día y luego al volver de Machupichu no alojamos ahí por 5 días, escogimos el miso lugar para guardar las maletas. El lugar es limpio y el personal amable, Tuvimos muchos problemas porque no tenían agua. Teníamos que esperar que llegara para bañarnos, como teníamos tour contratados a veces tuvimos que salir sin bañarnos porque no podíamos esperar, tuvimos que comprar agua para lavarnos las manos y no podíamos tirar la cadena del baño. Cuando llegaba, era por lapsos cortos de tiempo y el agua salía solo tibia no caliente como el primer día. Nos dijeron que eran problemas en el sector pero preguntamos en otros hostales y no tenían problemas con el agua. De echo el vuelo se atraso por 1 día y nos alojamos en otro lugar. El desayuno se acaba y se demoraban en abastecer lo que faltaba (jugo, pan, etc) hay que pedir que te traigan cosas. Mala aislación de ruido, se escucha todo lo de afuera.

Quarto amplo, chuveiro com água quente, ralo estava entupido. Isolação acústica ruim. Dava para escutar barulho de outro quarto, conversas e risadas do pessoal que ficava no Hall externo aos quartos principalmente a noite. Quarto limpo, café da manhã bom. Pão, chá, geleia, manteiga, iogurte, queijo, cereal.

Arrepentida completamente, la atención pésima y cuando pedí factura me pidieron el dinero del impuesto y luego me dieron una factura por el monto que pague inicialmente. Me estafaron.

É um hotel simples, ideal para passar a noite sem luxo. Pontos positivos: proximidade do centro histórico; bairro agradável; bom preço da estadia; café da manhã simples mas com alguma variedade (fruta, iogurte, café (fraco), leite, chás, cereais, pão, manteiga e geleia); chuveiro quente e com bastante pressão (ótimo!); quartos quentes no inverno; cobertores quentes; oferecem chá de coca na área comum, mas nem sempre tinha copo. Pontos negativos: não oferecem toalha de rosto e pano para a chão do banheiro; quarto sem janela ou janela para dentro do hotel (exposição para os passantes); banheiro muito pequeno (incômodo para pessoas grandes/altas); área central comum com quartos em volta (acentua o barulho dos hóspedes para dentro do quarto); cama de casal de mola muito mole (um se mexe e o outro mexe junto); usam lençol praticamente de solteiro para cama de casal (incômodo nas noites de inverno).

Tres bruillant, on entend tout ce qui ce passe au dessus et en dessous. Tres mal dormi a cause du bruit

Me fue de lo mejor disfrute al máximo mi estancia junto a mi familia , podría decir como en casa, la cordialidad y la amabilidad del personal en general, regresaría las veces que sea necesario muchas gracias Srta. Janeth,Isabel, Cesar un abrazo a todos Ate Pilar R.T.

La experiencia fue positiva, el hotel muy lindo, la zona de San Blas es un barrio histórico hermoso. En el hotel han sido muy amables aunque mejoraría el servicio de lavandería, en particular tener toallas todas las noches a un horario razonable y jabón. Estamos agradecidas