Alex Hotel & Spa

Explore Alex Hotel & Spa
9,0
Exceptional
From 833 reviews
Cleanliness

9,4

Room Comfort

9,0

Location

8,8

Service and Facilites

9,4

Traveler Reviews Alex Hotel & Spa

Number of reviews per page
20
40
Top reviews
stephane
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A truly unforgettable experience in a breathtaking setting! We were absolutely charmed by both the venue and the exceptional service. Every detail has been thoughtfully designed and beautifully presented. We highly recommend this place to anyone looking for a memorable experience!
Adnan
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Xxx
Lisa
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the spa, breakfast, and spacious room with strong shower. Didn’t like the people hanging around out front.
Jesela
icon-with Children
with Children
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed for one night as a stopover. The receptionist was very friendly and helpful. It was an extremely hot day, and he offered us bottled water and ice upon arrival. Excellent hospitality!
melissa
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hidden jewel directly across the street from the train station. It was HOT outside but our rooms were cold! Very very clean and well kept. The front staff are excellent and kind. The rooms are beautiful and spacious. I highly recommend this hotel.
Adrian
icon-with Friends
with Friends
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel to stay at!!! The staff were so lovely and the beds and room were very comfortable.
Tom
icon-with Partner
with Partner
6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A well located modern hotel with clean rooms.
Robin
icon-
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My stay was brief but the staff and accommodations were fantastic. I arrived after 1 am and they were there to help and ensure the check-in was easy. Would highly recommend this hotel!
Michael
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms were clean and bright. Large bathroom with separate toilet closet. Room safe. Free bottled water, coff and tea. Nice guest lounge with a pool table. Breakfast is also offered. They have a spa and a gym. Across the start from the train station 40 minutes from the airport.
Barbara
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location across the street from Gare St Charles though difficult to find on arrival from train station. Walking distance to Vieux Oort, good restaurants, cafes, marseille sights.
Jose
icon-
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Conveniently located close to the station. My room was clean and comfortable with a view to the station. I liked that they provided water in the room. Staff were helpful and courteous. The only negative thing I can think about is that they did not offer the 25% off for the spa that Orbitz gave me as a perk.
CHAOMING
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very spacious room and good location as well as friendly staffs!
Joseph
icon-with Partner
with Partner
6,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This place is okay. It's handy for the train station. The staff were lovely. The room faced onto the road and was noisy, and the bathroom flooded when my wife used the shower. The card to activate the power in the room popped out when I was mid-shower (resulting in the lights going out) which was a bit scary. The shower tray was flimsy (flexed when I stood on it) and felt cheap. The lift was very jerky and we didn't use it again. I felt like maintenance should be a higher priority given the room price wasn't cheap. I would look for other places to stay if I came to Marseille again.
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Caroline
icon-with Friends
with Friends
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff Central location to the main railway station Clean Good continental breakfast
Marilyn
icon-with Friends
with Friends
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Boutique hotel well situated for train station in Marseille. Rooms are quite small but comfortable and the hotel has good facilities eg lounge and spa. Staff are incredibly efficient and friendly. My friend left a pair of trousers in the room when we departed after first night but when we returned several days later staff had retrieved them and they were waiting for her.
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James
icon-with Partner
with Partner
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Front desk staff very helpful. The breakfast was very good.
Gail
icon-with Friends
with Friends
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

They had a good breakfast buffet. I needed a chair in my room and the staff went out of their way to locate one for me.
Edward
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel has all up-to-date amenities, staff was extremely helpful and communicated easily in english which was a blessing as our French is not that good. Rooms are very tight but comfortable enough. Breakfast is appreciated as it allows you to get an early start to your day.
Debra
icon-with Partner
with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room with the necessary amenities. Mathieu C. at reception was extremely helpful and always happy. He provided answers to all our questions, and gave suggestions as appropriate.
Harry
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Right across the street from the train station. Very clean, very friendly staff and excellent breakfast. I wouldn’t hesitate to stay here again.
Number of reviews per page
20
40