The good: proximity to the beach, well appointed gym, comfortable bed, tasty breakfast. The bad: surly front desk staff, noisy room with no sound dampening, stained towels and bedding, bathroom crawling with ants, shower flooded the bathroom and no bath mat was provided, only 2 hangers in the closet to store clothing, floors so dirty my feet turned black within minutes, broken phone, inconsistent WiFi, no beach towels provided, private beach has no sun loungers either, no menu provided for in-room dining so you have to google it, maintenance staff constantly lurking around the private patios. Absolutely shocked by the misrepresentation of this hotel. Disabled people should avoid this property as there are stairs everywhere.

This was our forth stay and things have steadily improved. Anita front desk, Priya, Kiran, Prince, Ram all provided great service and attention, Thank you see you soon 👍😊

The resort was very good other than the noisy air conditioner in the room. The breakfast and dinner buffets were excellent.

Good stay, great area and beach. Very nice staff. Will return often 👍

Superb... good for Family

Where do I begin!! I luckily didn’t book entire stay here. I did 2 nights and checked out early after one night. We walked in no one greeted us. We noted customers bags that were departing at front entrance (no door) not being supervised. Hote has potential to be better but sucks! Lobby dirty, all chairs and tables at front desk dirty and stained. Air conditioner at checkin black and filled with dirty finger prints. Welcome drink at front but flies all over glasses. As we checked in a customer was already ahead complaining Can’t type much so will shorten - no half board as not enough guest. Ate from crushed menu offered and got food poisoning All cheers on bed and pillows dirty had to get them to change. Bathroom stained with yellow stains from water standing Water bottles not sealed can’t trust its safety. GAURD won’t let you walk to beach without registering in and out. By you can exit to street no prob Restaurant dirty. Spider webs all over, dirty tables. They wipe with tissue and no cleaner. Seats dirty in restaurant. Stains all over noise from construction .. holes in walls, iztures falling apart, did half boat scoudl not get sealed water bottles as it’s chargeable. I have to buy water. Front desk wouldn’t help . Manager to come next morning at 9am and didn’t show. Housekeeping manager came - she was lovely. Checked out and moved to a 5 star down the street ..toilet paper like cardboard no sound barrier room noisy .- not enuff space to write all

Stinking rooms Stinking backwater Dirty Beach and unkept

Overall, our stay at Riva was pleasant, the beach was very convenient and clean, the staff were courteous, helpful and the resort is as green and lush as you could imagine. The spa was great, and the gym facility was readily accessible and clean. The resort and restaurants themselves are great, but have some strange policies- the resort refuses to give you a second room key which makes the stay quite inconvenient. The rooms have a button for DND, which disables when you take the room key out from the slot to turn on power.

Very disappointing. This resort seems to be set up for locals and Russians. On 2 occasions we could not get a sun bed by the pool. One time we went to the beach bar. All the beds were empty but we were told every bed was reserved and there was no place for us. On 3 separate occasions we heard the beach bar manage complain to other guests about people who used the beds but didn't spend money. Be warned this is not the romantic idealic resort it looks

Stay was good very good beach well maintained resort and very clean water nearby restaurants are very nice the resort is well maintained and staff is great only very poor wifi signal and very very slow internet! Wifi is not great at all

The service was very good, the staff was able to accommodate every request and was very nice and friendly.

Had very large room with fantastic view of sea. Hotel grounds are excellent. Standard of room good but could do with some work to repair the leak from the bathroom which is causing damage to wall in bedroom. If going at xmas be warned about gala dinner cost which we were not pre advised about. Seemed strange that hotel guests had to pay 3500r each while outsiders got the dinner for 1500r!!

It was a nice stay for a few nights. There's nothing really much to do around manderem beach. But there's a few shacks. Social houze was really fun, the staff there was great, very friendly and inviting, as well as the food is amazing! Esp the chicken momo's. There's also a place called coco loco which was fun for dancing.

The location of this hotel is perfect for the beach. Mandrem beach shack serves some of the best food in goa. Breakfast in the hotel is very basic but ok. The pool that has recently been put in was undergoing maintenance work so was only able to use it for 2 days out of our 5 day stay. There is also other ongoing building works so there is some noise disturbance all day. However, easy to escape by going over the bridge to the beach.

the free wifi that is promised, or stated in features is not there. it is difficult to get at the rooms

Good Property with lovely sea view. Excellent food also served. Room and toilet could be cleaner. Comfortable bed. Required amenities provided Overall a good place for aa holiday

excellent location, wonderful ambiance,well planned and constructed good service, the only problem with the place was the rooms were not maintained well. as in the ac the door knobs switches were all faulty. other than that it was peace and serinity all over the place.

Beautiful Place. Amazing experience. Best place to spend some quite time with your beloved.

I stayed for a week at the place and I've many to mention ! First, the room is totally unlike the pictures in their site or Expedia's. It's small, smelly, there was a leak on the top of the shower ruining the roof but nobody cared, I had to mention five times that a due date message was masking the tv half of the time. TV was fixed only after I yelled about ( was deactivated from day before .... ) Second the breakfast is the worst ever !!! No fresh fruit juice, fruit salad is made with bad fruits, no pancakes or croissant but only 3 kind of omelettes !!! A nightmare ! Dinner was acceptable but poor choice and not possible to pay it " on the room " bill. Third the staff is really nice but totally inaccurate. The lack of skills is a real problem. Without coming into details of my personn life, I can tell you that it's really obvious at all al level and jobs ! The place could be a really nice stay, location is really a spot and with a little refreshment of buildings and attention to details it could be something. But as it is it's just too expensive for a poor service and room. Do not fit expectations for a place like it wants to be !

We were a group of 5. Thoroughly enjoyed our stay at the resort. The disappointing factors were that the bed linens were not clean and were stained, wifi was also an issue to worry about. However, we just did not want to leave the resort and go sightseeing or partying out. The beach opposite to the resort is heavenly. The in house DJ was good. Very courteous staff including the security man and of course the well trained dogs. Food is good too. Overall stay was superb..Completely rejuvenated !! I strongly recommend this resort for a group of corporates looking for some place to chill and relax. Families will love this place too. Riva Beach resort we will definitely be back soon !!! :) Regards, Pleased visitor