Staying at Hotel Hermitage is a warm, comfortable experience, filled with classic elegance. The hotel successfully blends traditional ambiance with modern comforts, making it a suitable accommodation choice for both tourists and business guests. 🛏️ Rooms & Facilities The rooms at Hotel Hermitage are spacious and clean, with neat, classic-style furniture and well-functioning modern appliances. The beds are comfortable and provide quality rest after a long day. Air conditioning, fast Wi-Fi, flat-screen TVs, and clean and complete bathroom facilities greatly support guest comfort. 🧼 Cleanliness Cleanliness is one of the hotel's superior values. Every corner of the rooms and public areas such as the lobby, restaurant, and hallways feel well maintained. The housekeeping staff works quickly and meticulously, so the atmosphere remains fresh every day. 🍽️ Breakfast & Food Breakfast is served in buffet format with a variety of local and international menus. Bread, cereal, fresh fruit, egg dishes, and coffee or tea are satisfying choices to start the day. Additional menus outside of breakfast are also available at the hotel restaurant with delicious taste and friendly prices. 👥 Service One of the best aspects of a stay at the Hermitage Hotel is the service of the staff. The front desk and guest services staff are extremely friendly, helpful, and always ready to provide information about the surrounding area or additional services like airport transfers, laundry, or culinary recommendations.

Room and everything was so clean, all staff were welcome.

It was just a wonderful experience to stay here, the ambiance, clean room... and it was a historical building since 1920.

God willing, I will come back to stay here again, good service, delicious food, friendly staff, cool

A very classy hotel with wonderful staff and superb food.

The hotel staff is friendly. The rooms are spacious and clean.

Staying in this hotel has been somewhat a regular for me and my wife, especially on special occasions. The hotel has that homey feeling to it and never fails to give the feeling of warmth and comfort.

Strategic location, spacious room size, clean, comfortable.

Stayed here on 8-9 Sep 24 for a special occasion as we celebrated babymoon and also a birthday at the same time. I communicated through email prior to the stay with the reservation team Agung and Amertha, which they promptly accommodate the requests and made it personalized for us (thanks to Hanun for decorating the bathroom for us, it was really beautiful). Upon check-in, we were greeted by Ibnu and he granted us early check-in around lunch time (2 PM, waiting around 30 mins). We really like the room, it was spacious and Ibnu really did gave us the best room available as requested prior to the stay with the reservation team (highly recommend room number 101 as there is a terrace, living room, and close to the lobby, lift access, and hotel entrance). The housekeeping did an amazing job for the room cleanliness. The rooftop bar was spectacular (360 view city skyline) and all the staffs there were really kind. The next day for breakfast, Rara gave us another cake and a note with our polaroid pictures which we highly appreciate. Upon check out, we were greeted with Nancy (if I'm not mistaken), she ensured us whether we enjoyed our stay, and we sure did. Just a slight input in breakfast, please increase the variety, quality, and taste of the food as it was rather standard, not exceptional in comparison with the other hotel brands (though a la carte options were nice). All the names mentioned in this review, they really did an amazing, above and beyond job, keep it up! Also thanks for all the staffs and all the team we encountered, we appreciate all your hospitality and we look forward to coming back to the hotel with our +1 😊 definitely recommend the hotel for people with special occasions or weekend gateaway

Comfy room and cute furniture and layout. Recommend for weekend staycation! Love the variety of food for breakfast.

The best experience and stay, warm hospitality.

One of the best experiences I've ever had!

Classic colonial themed hotel. Felt more like a house than a hotel. Room is clean. Hospitality is very commendable. Service is more personal. Breakfast ala carte variety could be improved.

I was very impressed with the excellent service provided by all the staff and management who were so professional and skilled, the room was very clean and very comfortable, I will be back later for my next visit.

It's very comfortable and I really like my staycation here. The location is a bit deep, but that's what makes me happy. The benchmark is near Cikini station. For the parking area, it is quite sufficient, it is in the basement of the hotel and there is direct access to the lobby using an elevator. From the lobby area, this hotel looks luxurious all the way down to the hallway to the room. For room facilities (suite type):- TV.- AC.- wifi.- mini fridge.- ironing board + iron.- living room.- sofa.- mineral water.- bathtub.- safety deposit box.- water heater. - toileters.- bed cover.- pillow.- work desk. For the facilities at the hotel: - Restaurant. - swimming pool. - gym. - rooftop care (La Vue) La Vue is really a champion for quality time, the city view is really good, especially at night, you have to come here, guys. For all the services from the friendly hotel staff. Someday will definitely come back here again.

Quality of service, the staff are all helpful and friendly; The rooms are very comfortable for families with teens kids like us. The location is ok in the legendary area of Jakarta (Menteng).

It was a pleasant stay. Thankyou for the hospitality.

Super clean and fast respon related with complaint.

2 nights stay for birthday and wedding anniversary gateaway. Satisfied with the service, bedroom & bathroom is spacious. Food for breakfast 8/10. You can also have lunch or dinner near the pool or chill at the rooftop with city view.

Ask the trolly to check out from 11.00, until 11.45 it has not arrived but from 11.30 it has been called and asked to check out. Disturbed by the event being held. The staff does not have the skills to handle guests who stay when an event takes place at this hotel. Staff does not reflect 5stars. 5stars is just a title. I don't recommend it for the weekend, because it will definitely be crowded with whatever events, while the hotel lobby is narrow. I waited for the valet while standing in front of the lobby. Thank you.