This was my fourth stay in this hotel. Obviously, I have liked it. Very efficient place, clean, staff exceedingly polite and helpful, good value for money, and most important - very well located, in a mall, and on main road. And may be I will stay here again. That said, there were a few minor irritants. 1: The wash basin is set in granite about 8 inches inside from the edge. Which means, one has to bend in the waist a big angle, to reach it. Very painful, particularly for senior citizens. And I can't understand, why do that? The basin should be as close to the edge as possible. 2: The commode and shower are in two adjacent cubicles, and a common sliding door shuts only one of them at a time, either the commode or the shower. Visiting Raipur for business I was always single occupant so it didn't matter. But the design is strange, to say the least. 3: As a regular traveler I carry my toiletries and am never dependent on what the hotel provides. In a rare exception this time I forgot the shaving kit, and had to use the one provided by the hotel. And thee razor was so utterly bad quality that I had to go to work without a shave.

Overall stay was good

Everything is payable. And everything is not available when you need it. You book a room but not available 1 hr early so upgrade to suit. Then breakfast you pay extra.

This property is conveniently located with easy access to Raipur city and airport. If you have stayed in a Hyatt before, you will feel at home. Staff is very welcoming and courteous. Food options are great and tasty. I just wish they could give more privacy between the bathroom and the bedroom.

Location is good. Staff were keen to make sure your needs are met. Allowed us early checkin and restaurant was eager to please.

Excellent services and location

Worst Hyatt property I have stayed at. Everything from the staff behavior to the room design to cleanliness was below par. Not expected from a brand like Hyatt

The locations is perfect, getting cabs is a breeze, but the breakfast buffet isn’t the best considering the standards of a 5 star establishment.

A so so property . Though well located

Dining room and cleaning staff work so hard to please the customers . I found the staff on duty during my stay treat the people with respect and professionally. They are very efficient and nothing is a problem if needed anything.

It was a amazing experience during my stay in the property. The staff members were very friendly and prompt in providing service the moment we required them. The room was very clean and quite organized. The food was excellent and delicious.

Value for money

The hotel is part of a shopping mall which is unusual. But rooms and dining are on upper floors so you don’t notice. Only at lobby level. Staff are super helpful and followed up with everything from check in to room service. They are super attentive.

Hotel was nice and room was clean.

NICE N COSY ROOM...ROOM SERVICE ALSO GOOD, BREAKFAST WAS ELABORATE WITH GOOD SERVICE,

good

Room design is far from being cozy as there is no wall separation between sleeping area and the bathroom. Also hotel area was very noisy. Marriage music till midnight and road traffic. Had to get the room changed.Hotel is centrally located with a mall in the same building.

Like everything.From staff to location. Excellent hospitality. I have two get together about 25 people. From chef to all team provide Excellent service, advice. Food was great taste. Love to stay there again

The service and kitchen staff are amazing. Only thing I miss is my brand new white shirt which seems to have been tgrown away when servicing the room..

Staff was very helpful, my daughter was there for a week for tournament, she was well supported by the staff including food