Very friendly staff. Warm cozy room. Well stocked bathroom - shower gel, shampoo, hand lotion, shower cap. Nice selection of teas and coffee in the room plus shortbread. A couple of areas could benefit from attention - some of furniture was a bit shabby, shower pressure was very low and oscillated between unbearably hot and tepid. Plenty of parking but there was no real guidance or convention as to the orientation/areas to park in. None of these were major issues. Lovely house and grounds.

Excellent

Room was spotless. Lovely towels. Staff were welcoming and helpful.

Lovely location, clean throughout, food excellent, staff friendly & helpfull.

Hotel is currently under refurbishment so unable to use facilities. Cottage was clean and comfortable. Did not see any staff during stay.

We received a really warm welcome and were given beautiful, immaculately clean and warm room. The restaurant staff were super attentive and dinner and breakfast were delicious. I would 100% recommend this place.

We had the best time. Lovely location, nice walk into town and amazing fish and chips!

Beautiful guest house in perfect location. Really friendly staff. Rooms are beautiful. Food is outstanding. Pool was the icing on the cake! Thank you for a wonderful weekend

The stay was fine, a few minor things left me feeling less positive. 2 of the walls were dirty with some kind of splashes, not hugely visible but once you've seen it.... The room including the bathroom floor and shower were old and worn - not old in the lovely historical way but swollen laminate and drippy shower. There was a particularly loud gentleman nearby and I could hear all of his conversations through the walls. I loved the history of the room in the guide, soft bed, lovely arm chair to sit by the window and read. It's a beautiful location and the staff were nice but for the price I expected a bit more.

Lovely accommodation. Staff very friendly and helpful. Great amenities. Good access to Cromer Town and Beach.

Ideal for families and children, will recommend!!!

I booked the hotel because it was dog friendly, but when my wife and I arrived with our two small dogs after a 3-hour drive, we were alienated in the middle of a busy hotel because we brought the dogs inside. The restaurant manager, Micheal, said to the receptionist, ‘Get them out’, which is completely unacceptable. We were then ushered outside and pointed in the direction of our room with no introduction to the property, check-out times, etc. We have never felt so unwelcome and did not expect this level of service when paying over £200 a night for a room. We were then told at 10:15 that we had to be out at 10:30 but were given an extra 20 minutes free of charge, which is subpar. They accepted our money but did not want to show any gratitude or service towards us.

Fabulous hotel. We had a self catering cottage and it was brilliant

Overall a nice property with friendly staff in a good easily walkable location to the seafront and shops bars there. It has a nice bar and does good food in the restaurant and the general areas were well kept. What let it down for me was the room we had was lacking in that there was very poor water pressure in the shower, tv didn’t work, minimal hanging space and generally tired. They do have different types of rooms however and we were staying in what I think was the oldest part of the property so it’s entirely possible other rooms are not lacking in these things. Overall though we enjoyed the stay and would probably go back, but in a different part of the property perhaps.

Very nice staff. Lovely pool.

A lovely hotel in beautiful grounds with friendly, helpful staff. The room was perfect for our needs as a family of 4: clean, comfortable and peaceful. Having the swimming pool to ourselves was an added bonus. We’ll be back!

We stayed in one of the cottages. It is tired but clean and tidy ok for one night. Comfy bed but the heating wasn’t on when we arrived and was very cold took a bit to heat up. Expensive and won’t stay again

Would have preferred a king size bed next time

Massively overpriced. No air con, no fan in the room, dirty shower cubicle and a dripping gutter right outside the room that splashed water in and wetted our things.

I stayed only for one night but it was great stay, so quiet and peaceful. Would recommend to stay there again.