Overall Ratings & Reviews Grand Parkray Hangzhou

Not much around, needs to take metro

very nice very nice very nice very nice very nice very nice very nice

We have tried few different 5-star hotels in Xiaoshan District. This is the best one in this area.

This was my third trip to this hotel in the last four months. Great property, excellent staff and awesome accommodations.

Excellent property great customer service very comfortable room

Excellent for Business and pleasure super staff, super clean room all installations 1st class the breakfast buffet is a paradise delicious and big variety

It was amazing, we will be back soon :-)

Other than the location which is a little bit far away from downtown and business district, I've nothing bad to say about this hotel. Top-notch facility. big and clean room, friendly staff, and reasonable price.

Nice hotel, nice and big room with comfortable bed with pool ang gym facilities. A pity no time to use the facilities. Wide breakfast selection. Helpful staffs that able to assist your need. 20mins to the airport cost about RMB 50. Nearby with few eateries and a hair salon. We had a wash n haircut before proceed to airport and cost just RMB 50 for 2. This hotel is Definitely worth the price.

This establishment stands very grand on the outside with a new model Rolls Royce, very impressive, but unfortunately although the staff were throwing themselves at you, they need a lot more in the Catering sector, I tried what places were still open on my arrival at night, unfortunately the Italian restaurant was well below average, I ordered a Green Salad with the feature being marinated artichoke, I had to look for the artichoke I finally found half a piece. Then I ordered the Gnocchi, it was so overcooked I'd even say it was still reacting fro the Microwave zap, 2 out of 10 is being generous. It is a pity as the Hotel itself seemed good. Breakfast, I called to ask what time it closes, they said 10, I rushed down 9:50, I placed 2 slices of bread 3 cycles in the Toaster, and believe it or not they were warmed up not toasted, so I asked the waitress to perhaps remove the sign that said Crispy Toast, it may have come from next door, it certainly didn't come with the job. I managed to get some Cold Beacon and 2 freshly fried eggs on my toast, well warmed bread.

Stayed here for a business visit for 4 days. Hotel was great and no issues experienced. Overall a very good nice hotel and a good value for your money. Laundry service is quite expensive though.

Most disappointing thing is the average and somewhat inconsistent breakfast. Staff is all very friendly. Hotel lobby bar does not serve any snacks. Buffet way overpriced. Room service very good. Fair rate!

Stayed for 2 nights in a business trip, all aspects good and enabled me to have a relaxing and comfortable base

This is a great hotel for foreigners. The service was professional and courteous. The room was very spacious and clean. I wish I could have stayed longer.

A good hotel, but English was difficult. Not too far from the airport.

Everything was excellent except the breakfast. The egg station is messy and chef seems to have little experience. When he handed the egg to my colleague he even burned her but most surprising was he didn't have any reaction to her screaming

Great concierge service and helpful staff. Breakfast is good both at the executive level or buffet restaurant. Overall an enjoyable stay!

Very well managed local hotel brand, a bit too grand for my liking but all very well. Food in the restaurant is great and not expensive. Hotel facility is good too.

Grand hotel, great buffet and staff was very helpful

The hotel's facility is absolutely magnificent. The staff is also very friendly. Breakfast has a good variety of selections.