The hotel and our room had an absolutely stunning view of the lake and the mountains. It is really one of the most beautiful pieces of scenery one can see. The balcony was a lovely place to sit and just simply look out. It made for a very tranquil morning coffee.
The hotel itself is generally very well-maintained, but there are several areas that are showing definite signs of aging. The paint on parts of our balcony was flaking away and looked very splintery. I felt the need to be cautious around it when maneuvering around. This looked to be consistent across the entirety of the property.
The TV in our room seemed to have continuous trouble connecting to channels and the picture quality was always a bit blurred. The entryway to the elevator by the indoor gardens had quite a few spiders that had taken over a significant area of the doorway and throughout the property there were a few lights in the hallways that were burned out or dimmed.
While none of these things are anything I would consider major issues that would stop me from returning, they all do contribute to a feeling of the property being a bit "run down".
The staff were excellent and took pleasure in helping. I can only say nice things about them.
The room was comfortable and was well-laid out. The room and linens were clean and nothing was out of place.
I am satisfied with my stay and I will absolutely come back, but I think the property could use a bit of love and care to really make it outstanding.