The property itself and the views were beautiful, and we truly enjoyed that part of our stay. However, the overall guest experience was disappointing due to the attitude and lack of accommodation from the staff. One incident that particularly stood out was when our group of four families was having breakfast in the lunch room area. Since there were multiple young children with us, a few dry cracker crumbs ended up on the carpet. We made every effort to clean up after ourselves, but some crumbs remained in the carpet fibres. When a staff member came by to empty the garbage, we politely acknowledged the situation and apologized, explaining that we had tried our best to clean everything. Unfortunately, the staff member’s response and tone came across as condescending and unwelcoming, which made us feel uncomfortable and judged rather than understood. There were also several inconveniences that affected our stay: * No change room available near the pool area * No microwave provided in the room, which was especially difficult while travelling with newborns and small children * Despite requesting nearby rooms for our four families at check-in, the staff did not accommodate the request, even though the adjacent rooms appeared to remain vacant during our stay Overall, while the location and scenery were excellent, the hospitality and guest service did not meet expectations.

This is one of my favorite places to visit. The views are gorgeous. The ghost town took me hours to see everything cause there is so much there. The staff were all super friendly. There are many little birds flying around the gardens which is fun to watch from the rooms balcony. I food at the restaurant was good. The whole experience was very relaxing.

Fantastic scenery! It is an older hotel, but the rooms were clean. Revelstoke is only 15 mins away if you want something different to eat than the hotel restaurant's offerings. In summer the rooms get hot, and there's no AC.

"Ghost town" was really interesting. Garden was nice to sit and look at the mountains, lake and scenery. Hotel and facilities were excellent. Staff friendly and food very good. Plan to stay there again.

Firstly, thank you to all the staff/owners. Very friendly and helpful. It's designed for a getaway, and that's exactly what it delivers. Would I come back? Definitely, yes.

Amazing place to stay!

Very fun stay. Room was on the top floor and had a wonderful view of the property and lake. It was spacious and comfortable. However the hotel is dated and could use a refresh (carpets, bedding, etc)

Nice property.

Very run down rooms/old building. If it were anywhere else I would have left immediately. Unclean. Waited 2 hours for small town diner level food. Room was dirty and had multiple spiders in it since balcony door left open. Smelt musty throughout building with stained floors and walls. No a/c which we knew, but poor ventilation made it worse. Furniture exceptionally old and not in a vintage way. Only redeeming quality was the main entrance and museum. Stunning location. Wouldn’t stay ever again.

Wonderful experience. Loved the ghost town

Place was cool to see but the room had a few items that required fixing.

Easy access to/from the highway. Convenient parking. Good dinner and breakfast. Friendly staff. Be aware that this place is all by itself, so if you want to go to the nearest town you are at least 20-30 minutes away.

It is a very unique, eclectic property. definitely visit the ghost town. The mattresses and sheets were from another era

A very clean room that fully met our needs.

Amazing views and well kept historical property including the historic ghost town 🤩 enjoyed visiting 😍 and run by family 🤗 of original owners ❤️

Had a great view . Ghost town was great, i loved that there was something to do during our stay. Also ping pong tables were great to. The pool temperature was a little to warm and lots of floating hair. But everything else was good

Very eclectic unique property . Great condition dispute being older . Definitely would come back again.

Great stay but old building.

clean room. lake view

The location is the high point of this hotel. Beautiful scenery and so peaceful. Everything was so perfect here. Will come back and stay every time.