The hotel is nice, have an access to the lounge and mall. Really love it. I stayed for 3 nights, the service is good, but not all their staff can speak english fluently, better to use translate 😂 at first we need to info if we have a package from taobao and later they will take it to your room. But if you need quickly, once the package arrive, you should go to the front desk to ask about the package