Arc Hôtel sur Mer

Explore Arc Hôtel sur Mer
7,8
Pleasant
From 244 reviews
Cleanliness

8,2

Room Comfort

7,6

Location

7,6

Service and Facilites

8,0

Traveler Reviews Arc Hôtel sur Mer

Number of reviews per page
20
40
Top reviews
Patrizia
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

This is a lovely property right on the beach. Good breakfast and easy to walk anywhere for lunch or dinner with the boardwalk right outside the pool area. Can’t beat it. Would stay here again on our next visit to Arcachon
Kairit
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Awesome beach-front hotel, friendly staff, pretty, clean rooms, great value for money. Well fit for couples and families alike!
Anita
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Wonderful sea access and view. Hotel dinner options not good.
Jerry
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Our room was not ready at the 3pm checkin time, and we were not given any reason.. the older woman at tge reception just said no when I asked if I could check in, I asked if she could tell me how long the wait might be so I could decide to go out. She said 15min , I sat in reception where she could see me, I waited 25min and asked again and another woman said yes I can check in now.. all the while letting me sit there. I am fine waiting, I know delays happen, but to not apologize or give an explanation was bad service.
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Leigh-Anne
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The property is in a great location and right on the beach. Within walking distance to the centre for restaurants and activities. The pool and pool area are spotless and a great place to relax off the beach. Our room overlooked the pool and beach and our balcony was a great place for sundowners watching the sunset. The staff are very helpful and friendly. We had a wonderful stay for 5 nights in May.
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Maike
icon-Leisure
Leisure
10,0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Beautifully located by the beach, nice pool!
Jean-Luc
10,0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

Nice clean hotel on the beach. Very friendly staff.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Pix better than reality, old fashion look and feel. Great outdoor swimming pool but cold water! Nice Jacuzzi (10€/pers extra) but so much chlore than our eyes were crying due to the chemical burning.... when mentioned to staff, no reaction All in all, OK for 1 night stay with modest expectation.
Verified traveler
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

I had read previous reviews about this hotel and the only negative I would agree with is some aspects of our room were "dated". But, with that anticipated, I was overall delighted with our stay. We booked a room with a sea view and there was no question that it had one. Value for money this hotel is right up there. The staff are very friendly, the breakfast was excellent and our room was clean. Okay, so the toilet seat didn't match the toilet and was a bit loose, the mirror fronted cabinet over the basin was too low for me to see me face in when shaving, but they has a side mirror too, so these little points were too insignificant to make this anything other than an enjoyable stay at a very pleasant hotel set in a great position with great views and a 15min stroll into town.
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martin
8,0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Its in a great location right on the beach, and Arcachon is a lovely town with a great choice of restaurants
MICHAEL
4,0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Needs another make over
Verified traveler
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Weather was a bit grim which meant we couldn’t enjoy the pool. Directions to restaurants from the reception was wrong - they marked the hotel in the wrong place on the map!
Simon
8,0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

the hotel is in a fantastic location backing onto the beach with half of the rooms having an amazing sea view which is out of this world. You can see the sun set and rise from the rooms in the hotel. Only a short walk from the center of town where all of the bars and restaurants can be found. The hotel staff are friendly and the hotel is very clean in general. The only downside is that the hotel is a little dated and looks untidy from the rear. The hotel is in need of some TLC.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

A welcoming hotel in an excellent position. A bit of a walk to either the centre or the port but peaceful
Malcolm
4,0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

We booked the Arc Hotel as an overnight stop on our way to the South of France. On check-in the receptionist confirmed that our stay was pre-paid. She was very helpful and provided a map of the local area. The hotel is in a great location with direct access to the beach, our room was spacious and overlooked the garden. We spent an enjoyable afternoon in Arcachon and in the evening found a delightful restaurant close to the hotel which served very good food. On our return to the hotel we found that while there was a bar it was not staffed. When asked the receptionist brought drinks to our room. However, in the morning, on check-out, the morning receptionist demanded full payment, not only for local taxes and our drinks, but also for the room charge. Even when we showed her Hotels.com booking confirmation, which clearly confirmed our pre-payment, she was insistent that full payment must be paid. Unhappily we presented our credit card, which for some unknown reason was refused. We therefore paid in cash. We contacted Hotels.com immediately on arrival at our destination. At the time of writing this review our dispute over double payment with the Arc Hotel and Hotels.com has still not been resolved. This has not been a happy experience.
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Verified traveler
icon-Leisure
Leisure
8,0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

This place has the best location on the beach and close to all restaurants and shopping. You have your own pool outside which is protected by the wind by glass so you can still take in the view. Overall this place is great value!
Zhaochang Sandy
6,0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

Unreasonable price, 4 stars hotel price only worth 2 stars hotel standard, all the facilities need charged. We updated for a sea view room charged €40 per day, never go this hotel again
James
10,0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

The hotel is on the water close to everything. Our room was at the front ( no view) but it had beautiful trees outside and we felt we were in a garden. Nice balcony. The bathroom was tub only with a hand held shower head. Awkward to work but the hotel price and everything else including wonderful staff made it a great stay!
Verified traveler
10,0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

The location of the hotel is fabulous, it is right on the beach and a 10 min walk to the centre of town. The staff were friendly and helpful. Limited free on site parking
James
10,0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

Lovely hotel with a terrific location. Free parking a plus. Excellent pool and Boardwalk/beach access cannot be topped. Lobby billiard table and a nice breakfast service.
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