This hotel is excellent. Very clean and large rooms.

Great staff!!! Super location! Parking is tough but very nice place! Great staff!

Nice rooms, great location

Excellent location, very clean, felt very safe as well.

Great hotel option for events at Key Bank Center. Staff was super helpful, friendly and knowledgeable. Room was clean and comfortable. We enjoyed our stay and will continue to book this hotel when we are in town for an event.

The rooms were very nice. Spacious and very clean. Easy parking. Great location for Key bank arena.

Clean, safe .. Excellent staff.. short walk to KeyBank centre…

The young lady that checked us into our rooms when we arrived was very unpleasant.

The parking was a bit confusing as i turned into a gated lot and did not have room key with me. I hadnt checked in yet. The gate wouldn't raise and i couldnt back out onto a busy street. Then magically for no explained reason it opened. This was on the lobby level,entrance on side. The bar has a limited menu for breakfast. Better bet is to visit Tim Horton's across the street

Nice property

We enjoyed our stay however were disappointed having to pay a parking fee. This should have been included in the price we payed for our stay.

Beautiful property

I like it because there service really good

hot tub was great

Big rooms, clean, amazing beds

The room was very spacious.

The first room we got both tvs didn’t work, staff came to fix they couldn’t fix or didn’t know how? So they moved us to a new room after we had gotten somewhat settled after long drive. Not as clean as we expected….

Yes allthough i received an itinerary and confirmation number and receipt i was refused a room rental They say i didn't provide enough cash I would never suggest thisvplace to anydecent Christians

We had a great stay. In town for the Goo Goo Dolls concert. Staff was very friendly and hospitable, hotel was very clean, comfortable and well kept. Will definitely stay there again.

Pool was disgusting with kids jumping in the jacuzzi with floaters. I told the front desk and they gave us free breakfast but the next day the chef didn’t show up so there was no breakfast. The person working at the cafe the night before had a dirty shirt and hair. It was gross.