Not a good costumer service very rough

Excellent service and the breakfast was very good

Great hotel, a time capsule with friendly staff.

Thanks

This was a last minute booking and I like the place for the location. It was easy to get from here to the park, easy to get a taxi. Very convenient

Good

Peacefull and nice rooms

is a good Hotel but need change his heater, becouse Jalapa is a beautifull city but is so cold in the nigth.

Everything ok.

Central location on a main street. If you are a light sleeper you may want to reconsider.

Nice and peaceful love it

Great room, location, and staff. Couldn't ask for a better stay

This is very centrally located hotel on a busy street. I was fortunate to have an off-street room on the 5th floor at the end of the hallway. There was an AC unit and a view of Cofre de Perote. Maid service and reception service was efficient if brusque. Overall, a pleasant stay.

Very good

Muy buena ubicación con increíble atención del staff

Even though this location may have seen better days, it is still a good place to stay in a great part of town. Great staff. Good rooms

La ubicacion es muy buena las habitaciones cómodas y el staff muy amable

The Staff

great

The location is in the El Centro area with plenty of cafes and restaurants. The property is older and in need of updates. It has a classic look and must have been really stylish in its prime. Lots of dark wood in the lobby area. The elevators are really dated, but functional. I stayed at this hotel mainly because the Posada I live at, did not have internet or TV do to a supposed outage. Staff was great and polite.