The hotel would benefit from some maintenance & further updating. The fitness room & turkish bath were excellent. The front desk staff were exceptional.

Accessibility room washroom poorly designed, folding shower seat takes up 1/3 of space when folded making you stand against the curtain to shower. Did not use the breakfast.

Overall very mediocre, but worth the price we paid. Two single beds pushed together is not a queen/ king. They keep spreading apart. Breakfast buffet not good and expensive. Bag storage available if your flight gets in before check in or leaves after check out. Amenities and towels available so you can shower and change. Helpful.

Clean room, good location. Tight parking

Staff were wonderful and always very accommodating. Parking was always available and easy to find. The property had two pools, a sauna, and Turkish bath. The sauna was out of order during our whole stay but staff were always willing to turn on the Turkish bath for us. The property was very clean and food at the restaurant was delicious. Breakfast was included and always hot and delicious.

Beautiful friendly people. Rooms are clean., although older. the pool/sauna should stay open until 10 or 11 because by the time we would get back to our room after spending the day exploring the beautiful island it was closed. Very disappointed we only used the pool once in 7 days. Need a bit more variety of food at the breakfast buffet. The pillows that they keep using over & over again for different guests should be replaced or laundered for health reasons.

Staff was extremely helpful and super friendly. 17 Euro for the Breakfast is too much 20 to 12 Euro would be fair

Amazing!!!! Would go again in a heart beat! But expensive

It was a buffet breakfast with lots to choose from, eggs bacon, sausage, cheeses, and lots of pastries and bread. Great coffee and very friendly staff.

I enjoyed my stay very much. The breakfast buffet was exceptional; pool and other amenities were very nice.

It was great and the staff were very kind

Beautiful location away from downtown, but only 20 minutes drive to the action, shopping and cultural surroundings of ponta Delgada. Front desk staff very friendly and helpful with any questions , beautiful surroundings of the mountains from your room very relaxing views.

This was an average stay. Bed was comfortable, and breakfast was good. What was puzzling is that the hotel is not full, and we were assigned a room at the end of the hallway, where a power washing project was ongoing all day, which was very noisy.

Very comfortable room. Pleasant, friendly staff.

We stayed at Hotel Vale Do Navio for 7 nights. We enjoyed our stay however there were a few things we wish we had of known before booking. Firstly the location, the hotel is a 20 minute walk to Poços where there are a few dining options however the walk to/from the town isn’t great. There are areas without sidewalks and the quickest route walking on a main road. Secondly, the only option for dining at the hotel for dinner is a buffet. As for the positives, the pool area of the hotel was great! The rooms were older but in good condition and there is lots of parking. Overall, we enjoyed our stay.

Beautiful hotel in the mountains I recommended renting a car but the taxi aren’t expensive

Wonderful place Great staff - very friendly 🇵🇹❤️

Clean. Staff very polite. Good breakfast. Nespresso coffee in room and for breakfast.

The hotel was very beautiful, everything was clean, the staff was extremely helpful and friendly. Parking was available on site but there were also plenty of parking available right outside the hotel. There were a few bars and restaurants nearby and you could also walk to some cliffs with a beautiful view. Definitely recommend.

Amazing staff very nice place overall