Nikkey Palace Hotel

Explore Nikkey Palace Hotel
8,0
Very Good
From 824 reviews
Cleanliness

8,0

Room Comfort

7,6

Location

8,4

Service and Facilites

8,4

Traveler Reviews Nikkey Palace Hotel

Number of reviews per page
20
40
Top reviews
Helio
icon-Business
Business
10,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This hotel has been around for somw time and probably one of the best in the Japanese district in São Paulo. It jas been remodeled and it has improved but not quite to the high standards you can find elsewhere. However, it is comfortable and cant beat its location. The breakfast is included but the Japanese style breakfast is below par.
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Ceyda
icon-Business
Business
2,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Huge disappointment. Not worth to value
Ceyda
2,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The reception is very disrespectful and unhelpful to guests. Cleaning is not enough. Not worth the price
Ceyda
icon-Business
Business
2,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I don't think the sheets in the rooms are changed after each customer. Cleaning is not good. It's not worth the money you pay. Also, the people at the reception are very rude and refuse to help you in any way. During my stay here, I didn't get any support I needed from the reception, and even though I stated that I didn't use the minibar when I checked out, they made me wait 10 minutes for the attendant to check it, causing me to be late for the airport and pay an extra waiting fee for Uber. The reception is rude and disrespectful. I don't understand how people like this work here.
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William
icon-Leisure
Leisure
2,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Terrible service and property overall.
Roland
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Property is a little older and is a good location. 5-8 minute walk to the Metro, a lot of good Japanese restaurants close by. Didn’t try other flavors in the area.
Fonda
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Good staff
Yu-Ji
4,0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The property located at the major Japanese town with a lot good restaurants but the property is very old and condition is not as good as photos.
William
2,0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Bad smell, noise, poor blanket quality and conservation, old and missing maintenance
Martin
8,0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Very good
DAVID
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Great location and good food , the staff are very helpful and friendly.
Daniel
icon-Business and Leisure
Business and Leisure
2,0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Terrible. Never seen bad attitude staff specially hotel front desk for check out. Wrong invoice and takes 10 min for correction... never...
Verified traveler
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

Pros: good location, breakfast with western and eastern options, nice and polite staff Cons: Old room, mold in the bathroom (but no strong smell though), bad sound insulation.
Sawako
icon-Leisure
Leisure
8,0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

A lot of restaurants and stores on the same street. Everything was good except I hear the dogs barking from early morning to midnight from a nearby apartment during my 6-day stay. I stayed in the same hotel in 2015 and 2018, and hear dogs barking too from outside.
Verified traveler
8,0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Great!
Verified traveler
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

This was a nice, inexpensive, but bare bones hotel in the heart of Sao Paulo. The staff was friendly, the room clean. It was a little spartan, but a nice enough place. I'd stay again.
Antonio
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

Nothing special, just average accomodation
Verified traveler
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

I stayed here for two nights and had a great experience. The hotel is in a good location, plenty of great restaurants and stores nearby. The staff were very friendly and also catered for me as I can not speak Portuguese. I had a great stay here and would definitely recommend this hotel.
Erika
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

The location is perfect. Nearby we find good restaurants and Asian shops. Staff is really gentle and attentive. I’ve missed a gym.
Alysha
icon-Business
Business
6,0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Room was not even available for checkin when we came at 2. They said only 1 room was available. We waited a while, and our rooms weren’t even on the same floor. We also have a problem with one of the room as it kept getting clogged. After the 2nd complain, we were given a new room that kept smelling like gasoline.
Number of reviews per page
20
40