This property is overall very nice. My only real complaint was the quality of the internet. Very, very slow and sometimes non existent. If you plan on working on the computer while you are here, better to find a restaurant that has Wi Fi.
Allen
6,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Clean room and parking
Cyndi
4,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We picked Choice Hotels as we expected similar experiences to previous. No hot water over a 12 hour period, no available ice, and parking was on street and not secure at all.
One person on the desk. While staff was very friendly and helpful, they were unable to action anything as only 1 staff on.
Luis
4,0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
There was remodeling in the entire hotel, early in the morning there was banging, drilling, hammering, etc. I was put in an old room, no hand towels, dirty mirror, dirty floor. I had to cancel the rest of the stay and move to another hotel close by.
Neil
Leisure
2,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
We found a cockroach in the room
Theresia
10,0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Very clean very nice people but far away from the airport. Low stars cuz the pool is not available
Shirley
Leisure Family
8,0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
This property was under construction when we arrived. Front entrance was awkward and dirty because of construction We had to pets that added another 700 peso’s to our bill. We expected a pet fee that that is the most we have ever paid in our travelling around Mexico. The parking attendant asked us to buy him coffee for keeping our car safe. It wasn’t a great experience. The room had 1 little bar of soap. 2 shower towels and I hand towel. 1 bottle of complimentary water in the room. No Kleenex no coffee. And breakfast would have cost us another 400 pesos. As o said it was a poor experience for sure!
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Alejandra
Family
2,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Unable to sleep due to noise at property right outside my room. Almost like some people were having a party al the way to almost 5 am.
Monica
Leisure with Children
10,0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Todo estuvo excelente muy limpio y muy amables las recepcionistas muy recomendable.
Olga
Leisure Family
10,0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Nice property.
Norm
6,0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
It may just have been Christmas parties but the hotel and area were noisy all night. All the rest average and they are pet friendly and didn’t charge us extra for the dog.
Berenice
10,0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Everything was very good
jorge
6,0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
very noisy at night and did not like the room
Shawn
Leisure with Pet
6,0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Was quiet and decent bed! Needs better pillows and the pool was not clean but wasn’t planning to use it anyways. Staff were fantastic
Adalberto
Business and Leisure
4,0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Ubicación, that all
David
Business
6,0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Fairly large room and shower bath the hotel is a little tired but the sheets and bedding were clean water was hot. Most of the staff spoke very little English so know some Spanish When you go. It's a bit pricey for the hotel and area. But there were conventions in the area so I'm sure the price was inflated
Pablo
10,0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Muy bonito esta quedando con su remodelacion ,un lugar céntrico y a muy buen precio
Jason
10,0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Very friendly staff
Ana Belen
10,0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Todo perfecto! Los trabajadores son súper amables!