Overall Ratings & Reviews Holiday Inn Express & Suites POCATELLO by IHG, an IHG Hotel

There was a EV charger on site - that was nice. Fantastic views.

Excellent room. Clean.

Clean, friendly, and the kids loved the bunk beds!

My room was right by the 24 hr pool. Could hear people coming and going a lot. There was also a high pitched screeching coming from the toilet, or the wall behind the toilet and it continued all night. Would go away for a bit if the toilet was flushed. Made for a REALLY long sleepless night. The bed was also very uncomfortable. The staff were nice. But i will not be staying at this location again.

The Staff are very friendly!

The pool is so cloudy you can't see the bottom. I told staff they said the chlorine pump has been broken off and on. The TV doesn't work in the room which they were aware of before we arrived but they don't have a replacement or another room. They used the excuse of Expedia and third party why they couldn't do much for us. Never again! water pressure so low you can hardly wash your hair and the shower doesn't drain!

Very nice. Family friendly and accommodating!

Great

Great stay! Very clean modern and the breakfast for traveling families who leave early was perfect!! Would definitely recommend staying here!

Enjoyed the pool and breakfast. Check in was great! The breakfast server was very attentive. The maintenance man was very nice and helpful.

i had a great stay

The guests next to me (a mom, daughter, and son) were extremely noisy as I was staying for work. I heard kids running around and my door was knocked on. I can’t prove it was my neighbor… but as I stood outside my door, the mom’s head popped out and remarked it wasn’t my kids banging on doors. Ironic.. bc I said nothing but simply stood outside my door. I did make a complaint and was told that a little baseball league were staying there and probably rambunctious. It was raining and thundering etc.. but not my problem. Suffice it to say, I had no rest and had to work all night. Never again. And to that woman in 239. Kiss my ass!

The staff is super helpful and friendly!

Property is definitely a bit dated and needs a cleaning refresh but staff was friendly and we had no issues.

The 24 hour pool was nice as we got to the hotel late and the kids had energy to burn.

Fabulous location with the best view of the city.

Parking and check in was easy staff were friendly. Our rooms AC unit was making a loud noise when running and there were stains in the carpet in the rooms and on the chairs in the breakfasts area

Our room was changed and we recived two queen beds when i had reserved a king. I did not like that

Room very clean. Great parking

Clean room and friendly staff