7,0
Pleasant
From 166 reviews
Cleanliness

7,6

Room Comfort

7,0

Location

6,0

Service and Facilites

7,4

Traveler Reviews Hotel La Silla

Number of reviews per page
20
40
Top reviews
jaime
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location
Sofia
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

El staff fue amable, sin embargo el lugar se veia hostil
Suzanne
10,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

La taxista me recomendó este hotel porque me dijo que la otra opción barata (que elijé) es en una mala calle. Y que bueno que lo hizo! Me senti segura aqui. Pros: Esta cerca del metro y autobuses. Los cuartos amplios y la fuerza del agua excelente para una ducha caliente. También me gustaron los asientos afuera al aire libre. El desayuno me lleno bastante de huevos, frijoles, chilaquiles y hotcakes con café fuerte. Cons: Las habitaciones no se ven bonitas, pero llego solamente para descansar, usar el wifi y dormir. Los chilaquiles faltaron cariño. Me ayudo mucho el hombre en el front desk y regreso por un estancia económica y segura en Monterrey 🙏
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Jennifer
icon-Leisure
Leisure
6,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

There were mean yelling all night and nothing was said to them. The same men were yelling right at 7am while people are still trying to sleep, myself included, and it was hard to sleep overall since nothing was said to them
Harry
2,0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Don’t stay. Over charge me.
Raymundo
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

It has roachs
Bruce
icon-Leisure with Pet
Leisure with Pet
2,0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

I could write twenty pages regarding the unprofessionalism of this hotel. It does not have decent facilities. The lobby is like an echo chamber that magnifies into the rooms. It is very loud. The bed had a plastic mattress cover. Therefore you wake up in the middle of the night in a pool of water. The mini-split AC and heat did not work. The bathroom had a soap dispenser that did not dispense soap. I was glad that I bought body wash. The place smelled bad. It smelled musty and moldy. The grout and calking looked nasty and unprofessional. The shower had no exhaust vent. It had an open window with a screen on it and all the outside car alarms and noise came through that window into the room. The restaurant is absolutely horrible. I was served the nastiest tasting club sandwich I have ever encountered and the fries were soft and cold and dripping in grease. Disgusting. I sent back the meal and went hungry that night after all day of driving. The location of the place is very difficult to drive to. It is not located on a main avenue. It is in a slum. You have to drive through really nasty areas to get to the hotel. There are dozens of topes to drive through to get there. It is a very unpleasant neighborhood. You cannot walk your dogs there. There are wild dogs and feral cats everywhere.
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Ana
icon-Business Family
Business Family
2,0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The place is terrible, nothing to do with the photos, the price is very expensive for that place.
Saul Robles
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Property was ok for the money we pay, and the location was good but they need more thing to fix in the rooms, like shower head, curtains, upgrade the A/C since they don't work properly, they need to provide more towels, and fix and secure the doors, since one door was uneven and had a big gap having no privacy at all,
Jose angel
8,0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

Good stay , suoer clean and great air conditioning everything was clean. We took a walk to the train 🚆 and it was easy and safe the stay . Love that they lock the parking garage at night super safe made me feel . Everyone super nice and frendly
Raúl Ruiz
icon-Business with Partner
Business with Partner
6,0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Para el precio no está mal
Gaudencia
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Estuve por 6 días. Precio excelente. Hay lavandería al lado, servicio al cuarto para ordenar comida o si quieres hay restaurante. Las chicas de servicio son muy amables. Lo único malo es el lugar ubicado. Pero todo bien.
Verified traveler
icon-Leisure
Leisure
6,0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

Hidden location, horrible neighborhood but the hotel is clean and has a friendly staff. No shampoo provided only soap and toilet paper. The shower head was broken. There”s nothing special about the restaurant’s food.
Verified traveler
8,0
/10
Reviewed 564 week(s) ago

Hotels.com verified review

Clearly, La Silla is trying hard. The staff at the front desk, housekeeping and the restaurant were all very accomodating and helpful. Although everything in the room worked, they could be a bit more pro-active in checking items like the reliable flow of the toilet, and the overall effectiveness of their wi-fi throughout the property. Breakfast was more than adequate, and there was never a shortage of hot water in the room. It is modestly close and convenient to Monterrey's Central bus station and a key Metro rapid transit station which, with a little homework, is an easy way to get around the core of the city. It is by the corner of two relatively lonely streets, so taxis may be preferable after dark. This property is worth further consideration
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Esneyder
2,0
/10
Reviewed 564 week(s) ago

Expedia Group verified review

is the worse hotel I've ever been: poor service, dirty and this hotel is falling it in parts
Juan
8,0
/10
Reviewed 565 week(s) ago

Hotels.com verified review

Very polite staff. Clean rooms. There was construction going on at the hotel, and not safe for little kids. Industrial area, lots of noise from factories 4:00 am shift start whistles. Safe to walk around during day time, do not go out at night time. Walls are paper thin, you can hear everything from the next room and people just walking outside.
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Ivan
2,0
/10
Reviewed 569 week(s) ago

Hotels.com verified review

I could not find the hotel it was a mess a lot of traffic a lot of people my t mobil unlimited romming did not work properly
Antonio J.
8,0
/10
Reviewed 570 week(s) ago

Hotels.com verified review

I think it is a very convenient hotel at a very low price. My only complaint is the bed mattresses which are very thin and cheap. New mattresses would be great. The complimentary breakfast was really good
William
4,0
/10
Reviewed 572 week(s) ago

Hotels.com verified review

Beds and pillows need an upgrade, dark rooms impossible to read in under low light conditions. Convenient central location. Breakfast just acceptable. Water could have been hotter in shower.
Max
4,0
/10
Reviewed 574 week(s) ago

Expedia Group verified review

Bad location, have to travel in and out in a taxi, can't walk around the zone, police raids, etc.....I had to cancel my 3 day stay, only good was the staff very friendly and polite.
Number of reviews per page
20
40