Great room layout, wonderful staff, and good amenities.

Clean rooms, front desk staff nice, only complaint when was giving the welcome drink the bartender didn’t want to make it he send me to another bar and then the other bartender send me back but then they did it and after that I didn’t have any issues

Outstanding services and clean hotel

Room and pool are absolutely perfect, clean. What should improve are the restaurants and quality of the food for a resort like this

Hotel staffs should be more trained as 5 star hotel.

Luxury Hotel

We liked everything , from beginning to end . The food and the service were outstanding!

Just a excellent hotel staff very friendly

Decent breakfast, nice spa & great rooms

perfeccion

We liked the property, well-appointed rooms. We were disappointed in the quality of restaurants, for instance Brisas Nikkei served a dish with beef and langostinos with the sauce being very salty and excessive, almost a soup. Unhealthy amount of salt. Veranda listed in the dessert menu several options, most of them unavailable

The only two things I did not like were: The Temperature Control devise in my room did not work. Second observation: at night , we could hear the conversations of the people occupying the room next door.Poor sound isolation.

There are too many rules in the hotels, so I have to pay an additional 50 dollars at check-out :(

Great stay, 10/10. Will for sure return.

Beautiful location

We enjoy our stay, our room was clean and neat, have a extra bed, the food was good at the restaurant, that have a lot of activities for kids and adults to do, we will back in the future

I like how relaxing it was. It is not just a comfortable hotel to spend the night, but you want to spent the day enjoying the pools, walking around the property, enjoying the mineral pool. There is so much to enjoy!

Excellent pool and breakfast and view and room

Cuando llegamos no tenían disponibilidad de la habitación que había reservado pero me dieron otra que tenía buena vista y era mas amplia. Personalmente el volumen de la música tan alta en la piscina es incómoda.

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