Rooms were amazing exposed timber beams on the ceiling amazing cozy beds. Not great service self check in the code didn't work we called someone they picked up quickly but they forgot to send they key so the sent that eventually location was great centre of Maastricht. Had a beautiful communal garden. List of maintenence in room 32 . Soap detaches in toilet area . Dust under double bed . Shower damage

The location is good and the garden is pretty - but those are the only positive things I can say about the hotel. First, there was no warm water for the shower and an obvious lack of care going into maintenance - broken light fixtures and such. There is no reception, only a digital check-in and then you are provided digital keys, so it’s all quite impersonal and hard to find someone to attend to any issues with the room. It seems like they’re trying to cut costs and corners, yet the room rates seem too high for the poor experience and service you’re actually getting. You can definitely find much better places to stay in Maastricht, avoid at all costs.

We stayed here on Saturday 13/06 - very poor conditions for a 4 star hotel - this should be a 3 star - the ceiling is falling in the breakfast room on the buffet where people take the food, as well as the old arab lady that is serving looks always grumpy and does not speak dutch. The buffet was ok, we had plenty of fruits from pineapple, to melon & mango yum. The rooms are in bad conditions and they don't give you water in the room. Not even worth a visit! Also in the breakfast room the ceiling is falling on the buffet! Terrible!

We got a nice room. Older building without an elevator. Self check in is easy but the warmth of a receptionist would be an asset. Quick to respond to messages.

When you’re looking for the right balance between romantic character, A+ location and comfort, you might end up here. Everything seems to be done with ‘Sprezzatura’. We loved both the gorgeous garden view and the closeness to the Vrijthof. We slept like angels and woke up with the smell of croissants in our noses… This felt like a secret we want to keep, but feel obligated to share! Definitely our home during our next visit!