We arrived in the evening and the room was awful! So bad that we checked out the next more. The owner insisted we pay the total price or he would call the police. There was limited furniture, bed mattress was awful, dirty towel in bathroom, bugs on wall, no toiletries, threadbare towels. It was rated high and we were appalled. Old men with very young girls. I would like some $ back since it said no show would be the cost if one night. We can send photos. The owner was angry, but there was no way to fix this place. Pool and pool furniture was awful and soiled as well. Take this off your site! We moved to a hotel in Patong Beach.We had an awful time getting a taxi out of there. Worst experience with a hotel in all our travels!