Overall Ratings & Reviews Blue Pepper Chapultepec

When doing the online booking we picked a room with "bathroom" as one of the commodities and the name had no mention of shared bathroom, however upon arrival it was a shared bathroom, that's only the beginning though. When we entered the room we were immediately met with an unclean floor, poor pillows that seemed to have been there for 20 years, a cockroach inside the closet, a lamp covered in newspaper(?), a very dirty table and finally what seemed to possibly be dried blood in the towels. We tried to speak with staff about how we felt we were not given what was promised and got basically told "no, this is what you paid for". Would not recommend, spend a little bit more in a better place and save yourself the hassle.

Rooms/floor were dirty, had a smell to them, no water, noisy and door did not lock/latch so you had to sleep with door open.

Really nice, staff was really friendly but a bathroom renovation is needed

Did a solo trip last minute- you get what you pay for- A roof over your head, bed, hot water & friendly, helpful staff!! Safe spot to stay-

Staff was very attentive, friendly and provided quick service. Hostel had amenities such as outdoor courtyard, ping pong table, mini computer lab and outdoor seats with free breakfast cooked by one of the staff members. Convenient location as it is within walking distance to many shops, restaurants and bars. Only downside was showers didn’t dispense water well and need a little maintenance and renovation. Overall a good experience.

Nice place

Pretty and very nice environment, the ppl is nice and there's a lot new folks to meet.

Small and cozy

The staff were really lovely, but the facilities were extremely basic, and a lot of the doors did not shut properly (shower and toilet). I room in particular had a dodgie doorknob which made me feel like someone could break in. The room was very hot and the outside noisy was loud. With that said, this was very affordable accommodation, so I wasn't expecting the best.

Good location near many restaurants and bars. Overnight no one on duty for the front desk.

Todo tranquilo solo falta un patio o algo afuera :)

The staff was very nice but the conditions of the property and the linens were horrible. Old towels, mismatched bedding, the shared bathroom had no space, one of the toilets was always locked and the other wasn't working, no hot water in the showers. Someone would walk by my door burping loudly at all times and the hall smelled of cigarettes when it clearly states that it is smoke-free.

Needs a really good clean and better services. Person snoring on couch like a truck was pretty disgusting

Great location, good price, shower/bathrooms not so celan tooling and not even a fan in the room. Nice staff.

Very good for the price. Nice area.

Good price, good location, good staff, good room :)

Cheap but basic and noisy.

Good location close to subway and mercedo. Friendly staff

Great location, great decoration and great staff. This place was a really nice surprise for us as we were looking to stay in a nice area but no too expensive. Definitely recommend to all travelers!

Great