I booked a room for my cousin’s honeymoon, and the experience was extremely disappointing. The hotel checked them in almost three hours after the official check-in time, with no apology and no sense of responsibility from the staff. Instead of acknowledging their mistake, the staff blamed the customers and showed a complete lack of professionalism. For such an important occasion, this level of service is unacceptable. I do not recommend this hotel to anyone looking for reliability, courtesy, or basic customer care.

Clean room . And good staff

Top !

Good cleaner they are the best …hard work dedication good service

We extended our stay three times. Lovely place. Very helpful staff, especially the lady who cleaned our room & the lady who made omelettes every morning. We recommend.

An amazing hotel. Large, sumptuous & very clean. Excellent staff - very friendly. Wonderful wonderful breakfast - vast selection. Recommend

It could never be a 5 stars hotels . 3 stars would be acceptable.

Definitely not a 5 star hotel! Really dissoppointed overall. So many issues. Staff were generally very friendly especially Amin and Rabia whom were helpful. I would definitely not recommend this hotel!

Lovely hotel, all staff are amazing and always there to help, food is lovely everything about this hotel is amazing! I have been here so many times and continue to be a lovely place to stay, definitely a place to go if you are travelling to Tunisia you won’t be disappointed!!

Not a five stars hotel. Receptionist are rude.

Really nice hotel with a lovely people my parents loved everything there especially the people there I totally recommend it for a lovely holiday xx

The stay was good. the hootel is getting old but all the amenities are well maintained. Staff is excellent.

Very bad for every thing , rooms , food ,

Hotel, room and food overall was good t

External and internal pools are very nice. Long list of nice activities for children and adults. Buffet is simply perfect.

The staff was great ! We had a good time in this hotel.

Hotel could be so much better. Had to wait over 2 hours for our rooms. The rooms need an update and fresh coat of paint. (rooms facing pool appeared to have been done) One room had 4 power outlets and 2 lamps that didn't work. The headboards were stained and needed cleaned. The beds were hard but somewhat comfortable. Safes and refrigerators worked good. The bathrooms were large but toilet area was small and in need up fixing. Food was ok but little variation over 2 weeks. Also very hot inside to the point it was miserable to eat. (get a table by the party room as cooler air will come out of the doors if they are open).The chefs (especially the head chef) were all very nice and the wait staff were great! Bar staff were also very nice and friendly. As usual the drinks are weak and selection small. Pool area was nice...but you had to be up early to get best spots. (although not as bad as some hotels). The indoor pool was cold. Kids were unsupervised making the indoor area a playground and were seen relieving themselves in the pool/hot tub.The beach was nice and clean. The pool manager and the animation team great. There was a person higher in the hotel chain that showed up during our stay and he was working on improving conditions fairly fast.

Es war eine sehr angenehme Aufenthalt. Gerne nächstes Jahr wieder

Hôtel qui ne vaut rien !

Très bien et conforme à la description, la plage est propre et la restauration est variée belles chambres 2eme et 3ème étages chiffres impaires