Overall Ratings & Reviews Burlington Inn

The photos for this are at least 10 if not more years old. The hotel is very run down and dirty.

Place needs some work and cleanup

Staff was kind and helpful, room was clean, air conditioning worked, the roof didn't leak, and the neighbors were nice. Everything I needed and nothing I didn't, great price...

It was so gross we didn't stay. It should be condemned. I want a refund.

The pictures on-line must have been from about 20 or 30rd years ago. The restaurant has been closed.This place is in very bad condition. The towels in the room were small and so stained we couldn't feel good about taking a shower. The heater/air conditioner was ducktaped to the wall, we were afraid to turn it on.The tile was broken and chipped. No toilet paper holder. The shower shot water out and over the shower curtain onto the toilet. The outside was as dirty and run down as the inside. We will never stay here again and warn others! And all over in the lobby are bid signs that say NO REFUNDS.

The property was quite dirty. The room had not been cleaned after the previous guest. We did not stay, and the Burlington Inn would not give us a refund.

Place should be tore down

Run from this place. Just sleep in your car if you can’t afford a motel. Dirty floors, 14 flies few from inside the window when we pulled back the curtain. Room actually came with a fly swatter so guess flies are included in nightly rate. Parking lot had potholes 18-wheeler tires would sink in. We were tired, we stayed since it was non-refundable.

Very nice person at desk.

Bugs, no lights in the hallway overall-dirty

Good stay. Exterior of property needs a little work but staff was friendly, room was clean, bed was comfy, WiFi was decent, shower was good. Great stay for the price.

I drove 12 hours from Illinois and when I got there the manager said he didn’t have a room for me because the maid quit the day before. I had to book a room at the Econolodge and the lady that worked there said the Burlington Inn manager is very shady and can’t be trusted. I called Expedia and they said they would try to get a refund back for me and contact me within 48 hours with a refund. Got an email today telling me I’m not getting my money back. Burlington Inn and Expedia both dropped the ball on this one.

Room was not clean, hair all over tub, back of toilet, floor, sheets. Bugs in room ashes on sink, trash all over property, carpet almost black it was so filthy, used toilet paper roll with stuff on it.

Hostess was cery hospitable, a decent place to stay for a fair price...

The hotel pictures and rating on the Expedia website were very misleading. The hotel is filthy, definitely not to code, and there were countless bugs in our room. We left immediately and found accommodation elsewhere.

We wanted this to be a successful stay - we want to support independent businesses. But there were no blankets, one of the beds was badly stained and the bath was quite awful. So we regretfully had to request our money back, and went somewhere else. I really hope that the owners are indeed in the process of renovation. But they will need to be much improved to get my business again,

The front desk lady was nice but that's the only thing positive to say. The property is falling apart. The outside was unkept and unclean. The room had stains all over the walls and the bedding. The comforters had blood stains and lipstick stains and as well dirt stains. We called (from our cell, no room phone) to get a replacement comforter and when they brought it up, the lady was smoking a cigarette and it was in the same hand she handed the comforter to me. The mini fridge was stained/dirty on the inside and in a place not near an outlet so we had to move it in order to use it. The floor tiles were broken and coming up, the toilet stained/dirty as well as the tub. We asked for a refund. We would have booked somewhere else for the night but everything in Burlington was booked.

One quick night stay as part of our trip. The rooms looks better than the outside. Walls were thin and could hear the rooms next to us. But it was a solid place especially for what we needed it for. Front desk was nice.

This hotel is closed for renovations

Did not end up staying! Nobody there to check us in, there were 2 phone numbers to call and both went straight to voicemail. Tried to check in for over 2 hours! Had to get another room else where. Found out by locals that motel is used for homeless locals and has been known to have bugs. Pictures of motel are not up to date at all.